Claims Associate – Hospitalization & Critical Illness

Great Eastern; Kuala Lumpur; On-site; MYR 30,000 - 40,000; Full time

Job summary

A leading insurance company in Kuala Lumpur seeks a Claims Assessor to review and process Hospitalization Benefit and Critical Illness claims. This entry-level role requires strong attention to detail and organizational skills, along with a formal degree in a relevant field. The candidate will work in a team, liaise with policyholders for claims resolution, and provide training to enhance assessment skills. This is a fantastic opportunity for those looking to grow a career in claims management.

Qualifications

• 0-2 years of experience in claims handling or customer service.
• Willingness to learn claims processes and industry regulations.
• Ability to work effectively within a team environment.

Responsibilities

• Review and assess claims documentation for accuracy and completeness.
• Liaise with policyholders and third parties for information.
• Maintain accurate records and follow up on outstanding claims documentation.
• Support senior team members in handling complex claims.

Skills

Attention to detail

Organizational skills

Communication skills

Problem-solving skills

Education

Formal degree in insurance, science, biomedical science, or a medical field

Tools

Microsoft Office

Job description

A leading insurance company in Kuala Lumpur seeks a Claims Assessor to review and process Hospitalization Benefit and Critical Illness claims. This entry-level role requires strong attention to detail and organizational skills, along with a formal degree in a relevant field. The candidate will work in a team, liaise with policyholders for claims resolution, and provide training to enhance assessment skills. This is a fantastic opportunity for those looking to grow a career in claims management.