Claims Admin & Digital Operations Intern

Prudential Assurance Malaysia Berhad; Kuala Lumpur; On-site; MYR 28,000 - 45,000; Full time

Job summary

Prudential Assurance Malaysia Berhad is seeking an administrative and operational support professional to assist the Group Claims team. The role involves claims processing, payment administration, case tracking, and records management to boost operational efficiency.

Key tasks include registering claims, updating records, creating payment vouchers, handling records indexing, and supporting routine reporting. Strong Excel, Word, Outlook skills and bilingual English/Bahasa Malaysia are preferred.

Qualifications

• Experience with routine claims processing and record management.
• Attention to detail and accuracy in data handling.
• Strong organizational and administrative skills.
• Good communication in English and Bahasa Malaysia.

Responsibilities

• Register claims accurately in relevant claims systems.
• Update claim information and maintain case records.
• Create payment vouchers and monitor payment status.
• Perform document indexing, filing, scanning, and records management.
• Support data entry, verification, and routine operational reports.
• Coordinate with internal stakeholders as required.

Skills

Excel

Word

Outlook

English

Bahasa Malaysia

Tools

Microsoft Office

Job description

Prudential Assurance Malaysia Berhad is seeking an administrative and operational support professional to assist the Group Claims team. The role involves claims processing, payment administration, case tracking, and records management to boost operational efficiency.

Key tasks include registering claims, updating records, creating payment vouchers, handling records indexing, and supporting routine reporting. Strong Excel, Word, Outlook skills and bilingual English/Bahasa Malaysia are preferred.