Catering & Event Manager

Accor; Putrajaya; On-site; MYR 150,000 - 180,000; Full time

Job summary

Mercure Living Putrajaya, part of Accor, seeks a dynamic Catering & Event Manager to lead sales initiatives in outdoor catering and events. You will drive revenue growth, build strong corporate client relationships, and manage a high-performing sales team while delivering innovative event solutions tailored to clients’ needs.

The role requires at least 5 years in sales within hospitality, with fluency in English and Mandarin advantageous.

Qualifications

• Minimum 5 years of proven sales experience in outdoor catering, events management, or related hospitality industry.
• Fluency in English and Mandarin (will be advantage).

Responsibilities

• Develop and implement comprehensive sales strategies to achieve revenue targets and expand market share in the outdoor catering and events sector.
• Build and maintain strong relationships with corporate clients, event planners, and key decision-makers to ensure repeat business and client satisfaction.
• Lead, mentor, and manage the event team, providing guidance on sales techniques, client engagement, and performance optimization.
• Prepare detailed proposals, quotations, and contracts for outdoor catering and events services, ensuring accuracy and alignment with client requirements.
• Conduct site visits and consultations with prospective clients to understand their event needs and present customized catering and event solutions.
• Coordinate with the operations and logistics teams to ensure seamless event execution and client satisfaction.
• Monitor industry trends, competitor activities, and market opportunities to identify growth potential and inform strategic decisions.
• Manage sales pipelines and forecasts, utilizing CRM systems to track leads, conversions, and client interactions.
• Negotiate pricing, terms, and service agreements with clients while maintaining profitability and company standards.
• Prepare regular sales reports and performance metrics for management review and strategic planning.

Skills

Sales leadership

Outdoor catering

Client relationships

Revenue growth

Negotiation

Job description

Mercure Living Putrajaya is within the Shaftsbury retail complex and connected to Alamanda Shopping Mall. Featuring 299 full service apartments, all units have an open plan kitchen, full size fridge, microwave and cooking utensils. Dining facilities include a hot pot restaurant, co-working space residents lounge and six meeting rooms. Leisure facilities include a 52 metre outdoor salt water swimming pool, gym, tennis court, children's playground and spa.

The Hotel is located in the Federal Territory of Putrajaya, 32 KM from Kuala Lumpur International Airport KLIA, 31 KM to Kuala Lumpur Convention Centre Also, and 10.7 KM to Putrajaya ERL train station for the KLIA rapid express train.

"Mercure Living Putrajaya is thrilled to have you as our guest, and we're here to ensure your stay is truly memorable. Thank you for choosing us, and we can't wait to assist in making lasting memories for you".

Job Description

We are seeking a dynamic and results-driven Catering & Event Manager to join us. This is an excellent opportunity for a seasoned sales professional to lead our sales initiatives in the competitive outdoor catering and events market. You will be responsible for driving revenue growth, building strong client relationships, and managing a high-performing sales team while delivering innovative event solutions tailored to our clients' needs.

• Develop and implement comprehensive sales strategies to achieve revenue targets and expand market share in the outdoor catering and events sector
• Build and maintain strong relationships with corporate clients, event planners, and key decision-makers to ensure repeat business and client satisfaction
• Lead, mentor, and manage the event team, providing guidance on sales techniques, client engagement, and performance optimization
• Prepare detailed proposals, quotations, and contracts for outdoor catering and events services, ensuring accuracy and alignment with client requirements
• Conduct site visits and consultations with prospective clients to understand their event needs and present customized catering and event solutions
• Coordinate with the operations and logistics teams to ensure seamless event execution and client satisfaction
• Monitor industry trends, competitor activities, and market opportunities to identify growth potential and inform strategic decisions
• Manage sales pipelines and forecasts, utilizing CRM systems to track leads, conversions, and client interactions
• Negotiate pricing, terms, and service agreements with clients while maintaining profitability and company standards
• Prepare regular sales reports and performance metrics for management review and strategic planning.

Qualifications

• Minimum 5 years of proven sales experience in outdoor catering, events management, or related hospitality industry
• Demonstrated track record of achieving and exceeding sales targets and revenue goals.

Additional Information

This role requires:

• Fluency in English and Mandarin (will be advantage)
• To be eligible to work in Putrajaya.
• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• Well-presented and professionally groomed at all times