CASH SME Relationship Manager

OCBC; Kuala Lumpur; On-site; MYR 90,000 - 160,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Learning & development opportunities

Wellbeing and career growth

Job summary

OCBC Bank in Malaysia seeks a proactive Relationship Manager to acquire SME clients, grow deposits, and build long-term cross-border business relationships across borders, including Labuan-based corporate accounts.

You will engage local entrepreneurs and foreign investors from Singapore, Indonesia, China, and Hong Kong, delivering tailored banking solutions and cash management services within a fast-paced team.

Qualifications

• Degree in any discipline.
• Strong interpersonal and communication skills.
• Proactive, driven, and passionate about client engagement.
• Able to manage time and priorities effectively.
• Comfortable working with cross-border clients and regional markets.
• Fresh graduates are welcome — structured training and mentorship will be provided.

Responsibilities

• Relationship Management: Serve as a trusted advisor to clients, understanding their business needs and offering tailored banking solutions.
• Grow the Business: Boost deposit balances and fee income while contributing to team revenue goals.
• Cross-Border Focus: Tap into regional markets and facilitate account openings for foreign investors and entities (including Labuan & offshore setups).
• Be a Market Expert: Stay on top of trends in the SME space and provide insights that shape our evolving business strategy.
• Collaborate & Succeed: Work closely with product specialists, compliance, and support teams to deliver seamless banking experiences.
• Collaborate with product specialists in enhancing utilisation of banking facilities such as trade and forex facilities, as well as cross selling other banking products such as cash management and insurance

Skills

Relationship management

Communication skills

Time management

Cross-border client engagement

Education

Bachelor's degree

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Are you a people person with a passion for business growth and a desire to make real impact in the emerging market? Step into a high-impact Relationship Manager role where entrepreneurship meets banking. You’ll join a fast-paced, strategic team focused on acquiring new SME clients, growing our deposit base, and building long-term business relationships across borders.

This role gives you the platform, tools, and exposure to engage with both local entrepreneurs and foreign investors from Singapore, Indonesia, China, and Hong Kong. You’ll also manage both onshore and offshore banking solutions — including Labuan-based corporate accounts — and have access to the full suite of cash management and digital banking solutions.

What You’ll Do

• Relationship Management: Serve as a trusted advisor to clients, understanding their business needs and offering tailored banking solutions.

• Grow the Business: Boost deposit balances and fee income while contributing to team revenue goals.

• Cross-Border Focus: Tap into regional markets and facilitate account openings for foreign investors and entities (including Labuan & offshore setups).

• Be a Market Expert: Stay on top of trends in the SME space and provide insights that shape our evolving business strategy.

• Collaborate & Succeed: Work closely with product specialists, compliance, and support teams to deliver seamless banking experiences.

• Collaborate with product specialists in enhancing utilisation of banking facilities such as trade and forex facilities, as well as cross selling other banking products such as cash management and insurance

Why Join Us?

• Career Advancement: Fast-track opportunities to leadership roles within Business Banking, SME Strategy.

• Regional Exposure: Gain hands-on experience working with cross-border clients and international markets.

• Supportive Culture: Be part of a collaborative and growth-oriented team that celebrates performance and innovation.

• End-to-End Skill Development: From client acquisition to solutioning and relationship management, build a complete banking career toolkit.

What We’re Looking For

• Degree in any discipline.

• Strong interpersonal and communication skills.

• Proactive, driven, and passionate about client engagement.

• Able to manage time and priorities effectively.

• Comfortable working with cross-border clients and regional markets.

• Fresh graduates are welcome — structured training and mentorship will be provided.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.