CARSOME CONSULTANT

CARSOME Sdn Bhd; Tanah Merah; On-site; MYR 30,000 - 54,000; Full time

Job summary

CARSOME Sdn Bhd in Malaysia is seeking a Customer-Focused Sales Consultant to help customers choose from our curated pre-owned car inventory, ensuring a transparent and smooth buying experience. You will engage with walk-in and online inquiries and guide customers through the process from appraisal to financing.

Join a high-energy team at Southeast Asia's largest integrated car e-commerce platform. Training is provided, and you will build lasting relationships with customers while achieving

Qualifications

• Experience in sales or customer service is preferred.
• Strong listening skills and customer focus.
• Self-motivated with the ability to work in a fast-paced environment.

Responsibilities

• Attend to walk-in and website customers inquiry.
• Use your knowledge of Carsome inventory to assist customers in finding a vehicle that meets their needs.
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.
• Complete all relevant records and documentation to ensure smooth transactions for our customers.

Job description

PERMANENT - FULL TIME

Job Description

About You

At CARSOME, we are dedicated to providing a car-buying experience that is fully transparent, trusted and convenient for our customers. That demands a special kind of CARSOME Consultant: one who takes time to build relationships with customers in order to understand their true needs and wants. You will help each customer to purchase the right car based on our curated selection of cars offers with the best in value, quality, convenience, and peace of mind.

Your Day-To-Day

• Able to work in a high energy sales environment where you will work as a team to meet goals.
• Attend to walk-in and website customers inquiry.
• Use your knowledge of Carsome inventory to assist customers in finding a vehicle that meets their needs.
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.
• Complete all relevant records and documentation to ensure smooth transactions for our customers.

Your Know-How

• Sales and customer service experience, in an area such as retail, hospitality, airline industry is preferred.
• Good listening skills and a strong customer focus.
• High level of self-motivation.
• Training will be provided

About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.