Card Operations & Reconciliation Expert

Ryt Bank; Kampung Malaysia Tambahan; Sur place; MYR 60 000 - 90 000; Plein temps

Résumé du poste

Ryt Bank is seeking a card settlement professional to manage end-to-end settlement and reconciliation for debit and credit card transactions, while guiding the Card & Credit Lending Operations team on daily matters.

The role requires handling investigations, exception management, and ensuring compliance with internal controls, SLA, and regulatory standards. Strong analytical and communication skills are essential.

Qualifications

• Bachelor's Degree in Business, Finance, Banking, Accounting, or a related discipline.
• 3-5 years of experience in card operations, settlement, reconciliation, payment operations, or banking operations.
• Experience in handling investigations, exception management, and operational controls is an advantage.
• Strong analytical and problem-solving skills.
• Good understanding of card payment operations and reconciliation processes.
• Knowledge of operational risk, compliance, and control requirements.
• Attention to detail with a high level of accuracy.
• Good communication and stakeholder management skills.
• Ability to work independently and manage multiple priorities.

Responsabilités

• Perform and manage daily card settlement and reconciliation activities for debit and credit card transactions.
• Investigate and resolve reconciliation breaks, settlement exceptions, transaction disputes, and operational issues within agreed service levels.
• Monitor settlement accounts and ensure accurate reconciliation with card schemes and internal records.
• Manage card-related operational activities, including card issuance, replacement, renewal, maintenance, and customer requests.
• Handle investigations and exception management for card transactions and operational discrepancies.
• Provide guidance and support to Operations on daily operational matters.
• Prepare operational, reconciliation, and management reports.
• Support risk, audit, and compliance reviews, ensuring adherence to policies and procedures.
• Collaborate with internal stakeholders to resolve issues and improve operational effectiveness.
• Participate in process improvement and automation initiatives.

Connaissances

Analytical thinking

Problem solving

Communication

Stakeholder management

Attention to detail

Independent working

Multitasking

Risk & compliance awareness

Formation

Bachelor's degree in Business/Finance/Banking/Accounting

Description du poste

Ryt Bank is seeking a card settlement professional to manage end-to-end settlement and reconciliation for debit and credit card transactions, while guiding the Card & Credit Lending Operations team on daily matters.

The role requires handling investigations, exception management, and ensuring compliance with internal controls, SLA, and regulatory standards. Strong analytical and communication skills are essential.