Campaign Operations-Kuala Lumpur

PT Ecart Webportal Indonesia; Malaysia; On-site; MYR 33,000 - 60,000; Full time

Job summary

Lazada Group is seeking a proactive Junior Campaign Operations professional in Malaysia to support campaign planning, onsite execution and project management across cross-functional teams. You will gain exposure to eCommerce campaign operations, campaign mechanics, onsite merchandising and cross-functional project management.

The role emphasizes collaboration with internal stakeholders to ensure campaigns run on schedule, are accurately set up, and deliver expected results.

Qualifications

• Diploma or Bachelor's degree in Business, Marketing, eCommerce, Communications or a related field.
• 0-2 years of relevant experience; fresh graduates with a strong interest in eCommerce are encouraged to apply.
• Good organizational, coordination and time-management skills.
• Strong attention to detail and ability to manage multiple tasks and deadlines.
• Comfortable working with trackers, spreadsheets, data and operational documentation.
• Good communication and interpersonal skills, with the ability to collaborate across teams.
• Proactive, adaptable, willing to learn and able to work in a fast-paced environment.

Responsibilities

• Onsite Campaign Execution: Support the setup and execution of platform campaigns, including Mega Campaigns, Double Digit Sales, Mid-Month Sales and Payday Sales; assist with onsite merchandising activities and coordinate assets with stakeholders; monitor execution and flag issues; maintain campaign setup trackers.
• Campaign Performance & Reporting Support: Consolidate campaign performance data and operational updates; prepare daily performance reports and post-campaign summaries; track metrics and highlight issues; support data validation and timely reporting.
• Stakeholder Management & Team Support: Work with cross-functional teams to ensure smooth campaign execution; communicate requirements, deadlines and updates; provide administrative and operational support; assist with process improvements and other projects.

Skills

Organizational skills

Time-management

Communication skills

Proactive

Detail-oriented

Cross-functional collaboration

Education

Diploma or Bachelor's degree in Business/Marketing/eCommerce

Tools

Trackers

Spreadsheets

Campaign tracking tools

Data reporting tools

Job description

We are looking for a proactive, detail-oriented and organised Junior Campaign Operations to support campaign planning, onsite execution and project management activities. This role will work closely with internal stakeholders to ensure campaigns are executed accurately and on schedule, with strong coordination across the cross functional teams

The successful candidate will gain exposure to eCommerce campaign operations, campaign mechanics, onsite merchandising and cross-functional project management.

Key Responsibilities

• 1. Onsite Campaign Execution
  • Support the setup and execution of platform campaigns, including Mega Campaigns, Double Digit Sales, Mid-Month Sales and Payday Sales.
  • Assist with onsite merchandising activities, including homepage banners, campaign landing pages, promotional modules and product or deal placements.
  • Coordinate campaign assets, content submissions and setup requirements with relevant stakeholders.
  • Monitor campaign execution and flag setup issues, discrepancies or technical problems for timely resolution.
  • Maintain campaign setup trackers and ensure all deliverables meet agreed timelines.
• 2. Campaign Performance & Reporting Support
  • Consolidate campaign performance data and operational updates from relevant teams.
  • Assist in preparing daily campaign performance reports and post-campaign summaries.
  • Track key campaign metrics, highlight significant changes and flag potential issues for further investigation.
  • Support basic data validation and ensure reporting inputs are accurate and submitted on time.
  • Identify recurring operational gaps and suggest practical improvements to campaign workflows.
• 3. Stakeholder Management & Team Support
  • Work collaboratively with internal cross-functional teams to ensure smooth campaign execution.
  • Communicate campaign requirements, deadlines and updates clearly to relevant stakeholders.
  • Provide administrative and operational support for day-to-day campaign activities.
  • Support process improvement initiatives and other campaign-related projects as assigned.

Job Requirements

• Diploma or Bachelor's degree in Business, Marketing, eCommerce, Communications or a related field.
• 0-2 years of relevant experience; fresh graduates with a strong interest in eCommerce are encouraged to apply.
• Good organizational, coordination and time-management skills.
• Strong attention to detail and ability to manage multiple tasks and deadlines.
• Comfortable working with trackers, spreadsheets, data and operational documentation.
• Good communication and interpersonal skills, with the ability to collaborate across teams.
• Proactive, adaptable, willing to learn and able to work in a fast-paced environment.

Preferred Qualifications

• Internship or experience in eCommerce, campaign operations, digital marketing, merchandising or project coordination.
• Familiarity with online marketplaces and onsite promotional campaigns.
• Basic understanding of campaign performance metrics and data reporting.