Campaign Coordinator

Private Advertiser; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Private Advertiser is seeking a CRM-focused professional to drive lifecycle delivery with strong QA governance in a high-growth environment.

In this role, you will identify data and system risks, coordinate with vendors, and clearly communicate CRM constraints to stakeholders while maintaining precise, accountable execution.

Qualifications

• 2–3+ years in CRM, digital ops or campaign execution.
• Strong ownership and accountability for delivery outcomes.
• High attention to detail with QA standards.
• Ability to explain technical constraints in business terms.

Responsibilities

• Own full campaign lifecycle delivery & oversee QA governance, approvals and pre-launch validation.
• Proactively identify data, system, or logic risks and propose improvements.
• Manage CRM incidents & vendor coordination, focusing on root cause and SLA tracking.
• Communicate outcomes, risks, and CRM limitations clearly to stakeholders.

Skills

CRM experience

Campaign execution

QA governance

Stakeholder communication

HTML knowledge

SQL understanding

Tools

Excel/Google Sheets

CRM tools (Sendgrid/Twilio)

Job description

This role sits within the CRM team, translating business requirements into structured campaign execution. You will drive lifecycle delivery with strong QA governance, risk awareness, and clear stakeholder communication to ensure stable and accurate CRM operations.

Key Responsibilities

• Own full campaign lifecycle delivery & oversee execution governance & QA control, including approvals and pre-launch validation.
• Proactively identify data, system, or logic risks and propose practical improvements.
• Manage CRM incidents & vendor coordination, focusing on root cause and SLA tracking.
• Communicate outcomes, risks, and CRM limitations clearly to stakeholders.

What This Role Offers

• Exposure to end-to-end CRM operations in a high-growth environment
• Opportunity to strengthen analytical thinking, execution ownership, and technical CRM skills
• Collaboration with Product, Marketing, Operations, and regional stakeholders
• A role suited for individuals who value structure, precision, and accountability

Must-Haves

• 2-3+ years experience in CRM, digital operations, or campaign execution
• Strong ownership mindset with accountability for delivery outcomes
• High attention to detail with consistent QA standards
• Proficient in Excel / Google Sheets (filters, pivots, validation checks)
• Basic HTML or SQL understanding for troubleshooting or campaign tweaks
• Experience with CRM or automation tools (e.g., Sendgrid, Twilio, similar)
• Ability to explain technical constraints in business language

Nice-to-Haves

• Exposure to dashboards, data validation, or reporting workflows
• Experience in incident handling or vendor coordination
• High awareness of data security and confidentiality