Call Center Representative (Attractive commission)

AIA Bhd.; Kuala Lumpur; On-site; MYR 33,000 - 58,000; Full time

Benefits offered by this job

Extensive Medical and Hospitalization

Professional Membership Sponsorship

Additional Employer EPF Contribution

Hybrid Working Arrangements

Dental and Optical Benefits

Employee Share Purchase Plan

Job summary

AIA Bhd. is hiring a Call Center Representative in Malaysia to promote insurance plans by telemarketing to bank customers and to build strong relationships.

The role requires Mandarin proficiency, a drive to achieve targets, and on-the-job training is provided. Candidate should have at least SPM and the legal right to work in Malaysia.

AIA offers medical coverage, benefits, and a hybrid working arrangement with attractive commission incentives.

Qualifications

• Mandarin language skills required (read, write, converse).
• Strong motivation to earn more income and achieve targets.
• Enjoy working over the telephone.

Responsibilities

• Promote simple insurance plans through telemarketing to bank customers.
• Build strong customer relationships and deliver professional telesales.
• Aim to achieve the mission and objectives of the Outbound Contact Centre.

Skills

Mandarin proficiency

Education

SPM holder or above

Job description

Call Center Representative (Attractive commission)

HAVE YOU GOT WHAT IT TAKES TO EARN A 5-FIGURE INCOME

High sales incentives.

Medical and other fringe benefits.

Training and bank customer data base provided.

Responsibilities:

Promote simple insurance plans through telemarketing to dedicated bank customers.

To build strong customer relationship.

To deliver professional, cost effective and quality telesales to achieve the mission and objectives of the Outbound Contact Centre.

Requirements:

Enthusiastic and self-motivated to earn more income.

Daring, aggressive, result oriented, willing to accept challenges and a high achiever.

Enjoy working over the telephone.

Strong command of Mandarin (read, write, converse) and the ability to speak other languages / dialects would be an added advantage. Preferred candidates with fluent mandarin skills as the role requires candidate to deal with mandarin speaking clients.

Minimum SPM holder and above.

On-the-job training will be provided.

Applicants should have full working rights in Malaysia.

Your application will include the following questions:

• How many years' experience do you have as a Call Centre Operator?
• Which of the following types of qualifications do you have?
• How would you rate your Mandarin language skills?

AIA Bhd. is a leading insurer in Malaysia, where we have been privileged to do business since 1948. We offer a suite of financial solutions including Protection, Health, Personal Accident, Employee Benefits, General Insurance, Mortgage and Retirement products to meet our customers’ protection and financial security needs at every life stage.

Part of the AIA Group, the largest independent publicly listed pan-Asian life insurance group, AIA Bhd. has the financial strength, experience, service centre network and a well-trained team of more than 2,400 employees to serve our 5.2 million customers nationwide.

AIA Bhd. is a leading insurer in Malaysia, where we have been privileged to do business since 1948. We offer a suite of financial solutions including Protection, Health, Personal Accident, Employee Benefits, General Insurance, Mortgage and Retirement products to meet our customers’ protection and financial security needs at every life stage.

Part of the AIA Group, the largest independent publicly listed pan-Asian life insurance group, AIA Bhd. has the financial strength, experience, service centre network and a well-trained team of more than 2,400 employees to serve our 5.2 million customers nationwide.

Perks and benefits

• Extensive Medical and Hospitalization Coverage
• Professional Membership Sponsorship
• Additional Employer EPF Contribution
• Hybrid Working Arrangements
• Dental and Optical Benefits
• Employee Share Purchase Plan