Cake Shop Service Champion (Full-Time)

GULA CAKERY SDN. BHD.; Gombak; On-site; MYR 201,000 - 268,000; Full time

Job summary

GULA CAKERY SDN. BHD. is hiring a full-time Team Member to deliver friendly service, educate customers about desserts, drinks, and foods, and contribute to smooth store operations. You will handle orders, maintain cleanliness, restock, and participate in events to promote our offerings.

The role emphasizes friendly customer interactions, product knowledge, and following SOPs to uphold the Gula Group’s standards.

Responsibilities

• The Team Member is responsible for serving all products with friendly, individualized attention towards each customer.
• Educating customers about our dessert, food and Drink.
• Maintain an efficient and a smooth operation and work environment by: Arranging items on top of chiller, the table and static displays.
• Reporting all customer complaints to the Manager on duty.
• Routinely cleaning the bar area, floor, dine in, Boh area, taking out trash, etc.
• Updating the ig story / any posting for catalogue update and other information.
• Working special events as needed.

Job description

GULA CAKERY SDN. BHD. is hiring a full-time Team Member to deliver friendly service, educate customers about desserts, drinks, and foods, and contribute to smooth store operations. You will handle orders, maintain cleanliness, restock, and participate in events to promote our offerings.

The role emphasizes friendly customer interactions, product knowledge, and following SOPs to uphold the Gula Group’s standards.