Cafe Service Crew

JEV Management; Bayan Lepas; On-site; MYR 25,000 - 27,000; Full time

Benefits offered by this job

On-the-job Training Provided

Friendly & Supportive Team Environment

Career Growth Opportunities

Job summary

Jora Malaysia is seeking a Front of House / Service Crew to join a welcoming café team in Bayan Lepas, Penang. The role focuses on delivering excellent customer service in a fast-paced environment and helping create memorable dining experiences.

Ideal candidates are friendly, well-groomed, and able to work rotating shifts, including weekends and public holidays. On-the-job training is provided to support your growth in the F&B industry.

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to handle busy periods and maintain hospitable service.
• Basic cash handling and POS operation knowledge.

Responsibilities

• Welcome customers with a friendly and professional attitude.
• Take orders accurately and upsell where appropriate.
• Serve beverages, baked goods, and food to quality standards.
• Operate the café POS system and process payments.

Skills

Customer service

Friendly demeanor

Cash handling

Multitasking

Education

Food Handler's Certificate

Tools

POS systems

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We're looking for a Front of House / Service Crew to join a welcoming café team in Bayan Lepas, Penang. If you enjoy interacting with customers, working in a fast-paced environment, and creating memorable dining experiences, this could be the perfect opportunity for you.

Whether you have previous café experience or are looking to start your career in the food & beverage industry, you'll be part of a supportive team committed to delivering quality food, beverages, and excellent customer service.

Employment Type: Full-Time

• Salary: RM2,200 – RM2,400 per month
• On-the-job Training Provided
• Friendly & Supportive Team Environment
• Opportunity to Build Your Career in the F&B Industry

Requirements:

• Well-groomed with good personal hygiene.
• Able to work rotational shifts, weekends, and public holidays.
• Friendly, approachable, and customer-oriented personality.
• Able to remain calm when handling customer enquiries or feedback.
• Comfortable using POS systems and handling cash or cashless transactions.
• Able to multitask efficiently during busy operating hours.
• Knowledge of coffee preparation, beverage options, or dietary alternatives is an added advantage.
• Must possess a valid Food Handler's Certificate and Typhoid Vaccination.

Responsibilities:

Customer Service

• Welcome customers with a friendly and professional attitude.
• Take customer orders accurately and recommend menu items when appropriate.
• Serve beverages, baked goods, and food according to company quality standards.
• Ensure every customer enjoys a pleasant dining experience.
• Prepare and serve hot and cold beverages following established recipes.
• Work closely with the kitchen and service team to ensure smooth daily operations.
• Operate the café's POS system and process customer payments accurately.

Inventory & Housekeeping

• Restock front counter supplies such as cups, napkins, utensils, and condiments.
• Monitor stock levels and inform supervisors before supplies run low.
• Maintain cleanliness of the dining area, service counter, coffee machines, and workstations.
• Follow all food safety, hygiene, and sanitation procedures to maintain a clean and safe environment.

Why Join This Opportunity?

Become part of a vibrant café team where great food and exceptional customer service go hand in hand. This role offers valuable hands‑on experience in the food and beverage industry, opportunities to develop customer service skills, and a supportive environment where you can grow professionally while working with a passionate team.