Cafe Service Associate — Training & Overtime Pay

Shu Yi Tea (MV) Sdn. Bhd.; Kuala Lumpur; On-site; MYR 29,000 - 36,000; Full time

Benefits offered by this job

Basic Salary

Allowance

EPF

SOCSO

Seniority

Overtime Pay

Job summary

Shu Yi Tea (MV) Sdn. Bhd. in Kuala Lumpur is seeking an enthusiastic cafe teammate. No experience required; full training will be provided and you will learn company SOPs while delivering warm, friendly service.

You will take orders, handle cash and POS, maintain a clean beverage station, and work closely with the team during peak hours. If you are punctual, reliable, and eager to grow in the F&B industry, this role offers a supportive environment and opportunities for advancement.

Qualifications

• No experience required; training will be provided.
• Malaysian Only
• Hardworking, responsible, and punctual.
• Friendly with a positive working attitude.
• Able to communicate well with customers and team members.
• Willing to learn and follow company SOP.
• Able to work in a fast-paced environment.
• Good personal hygiene and cleanliness.
• Able to work shifts, weekends, and public holidays.
• Team player and able to cooperate with colleagues.
• Experience in F&B or beverage preparation is an added advantage.

Responsibilities

• Prepare beverages according to company recipes and Standard Operating Procedures (SOP).
• Take customer orders and provide friendly, efficient service.
• Operate the cashier/Point of Sale (POS) system and handle payments accurately.
• Maintain cleanliness and hygiene of the beverage station, equipment, and store.
• Prepare ingredients and ensure sufficient stock for daily operations.
• Check ingredient quality, expiry dates, and proper storage.
• Assist with opening and closing duties.
• Follow food safety, hygiene, and Halal requirements.
• Replenish stock and assist with stock counting when required.
• Work closely with team members during busy periods.
• Handle customer inquiries and feedback professionally.
• Perform other duties assigned by the supervisor or manager.

Skills

Customer service

Cashier

SOP adherence

Teamwork

Punctuality

Tools

POS system

Job description

Shu Yi Tea (MV) Sdn. Bhd. in Kuala Lumpur is seeking an enthusiastic cafe teammate. No experience required; full training will be provided and you will learn company SOPs while delivering warm, friendly service.

You will take orders, handle cash and POS, maintain a clean beverage station, and work closely with the team during peak hours. If you are punctual, reliable, and eager to grow in the F&B industry, this role offers a supportive environment and opportunities for advancement.