Business Unit Manager

Jabil; Penang; On-site; MYR 140,000 - 200,000; Full time

Job summary

Jabil is seeking a Business Unit Manager to lead a customer account within our Penang plant. The role drives strategic objectives, manages customer relationships, and oversees a single-site P&L.

With 3–5 years in financial or manufacturing operations, you will influence pricing, improve customer satisfaction, and guide cross-functional teams toward profitable growth.

Qualifications

• Bachelor's degree required; masters preferred.
• Engineering, Finance/Accounting, or Business Management focus preferred.
• 3–5 years work experience in Financial or Manufacturing Operations fields.

Responsibilities

• Leader of plant strategic initiatives and BU team.
• Owns customer relationships and drives organic revenue growth.
• Responsible for a single-site P&L and pricing decisions.
• Manages RFP process for assigned accounts and supports others.
• Drives QBRs and implements tactical plans with customers.
• Oversees performance and development of direct reports.

Skills

Excellent communication

Financial knowledge

Operations knowledge

Leadership

Customer service

Logistics knowledge

MS Office proficiency

Contract fundamentals

Education

Bachelor's Degree

Masters degree preferred

Engineering/Finance/Business focus

Tools

Jabil tools

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world’s top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

JOB SUMMARY

Develops and implements programs, projects or processes for an assigned customer account(s) (Business Unit). Develops and sponsors tactics to achieve strategic objectives across functional groups or within a business group through customer interaction. Influences strategic direction and develops tactical plans and completes complex assignments with minimal supervision or review. Provides comprehensive solutions to complex problems. End results are evaluated for achieving goals and objectives. Extensive contact with internal and external customers is required to obtain, clarify or provide facts and information.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• The Business Unit Manager is a member of the plant strategic leadership team.
• Establishes and manages current customer relationships, striving to capitalize on organic revenue growth opportunities.
• Demonstrates an entrepreneurial spirit and drive.
• Full responsibility for a customer/site Profit & Loss (P&L) statement (generally in a single site).
• Responsible for the Request for Proposal (RFP) process for assigned customer accounts. May support RFP processes for other accounts.
• The Business Unit Manager is the leader of the workcell and is accountable for the operational and financial performance of that workcell.
• Manages the performance, developments, and rewards for direct reports. Indirectly manages work of others through Jabil’s Workcell business model.
• Pricing (i.e. materials and value-add).
• Full responsibility for continuous improvement of customer relationship performance metrics and customer satisfaction.
• Responsible for tactical execution of established contract terms.
• Manages and drives the Quarterly Business Review (QBR) process with assigned customer account.
• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

• Excellent communication skills
• Strong financial skill knowledge and aptitude (e.g. balance sheet and income statement)
• Strong operational knowledge (e.g., manufacturing, supply chain)
• Jabil tools (Financial system, quote process, etc.)
• Contract knowledge fundamentals
• Leadership/people-management skills
• Strong customer service skills and experience
• Strong knowledge of global and regional logistics operations and industry.
• Strong proficiency in determining logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.
• Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint.
• Strong knowledge of international direct and indirect taxes as well as global customs regimes.
• Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.
• Strong and convincing communication skills.
• Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor’s Degree required. Masters Degree preferred.
• Degree in Engineering, Finance/Accounting, or Business Management preferred.
• Three (3) to five (5) years work-related experience required, preferably in Financial or Manufacturing Operations fields.
• Or a combination of education, experience and/or training.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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