Business System Analyst

Jabil; Penang; On-site; MYR 90,000 - 150,000; Full time

Job summary

Jabil in Penang is seeking a seasoned Business System Analyst who bridges business needs and IT. You will translate requirements into functional specs, support system implementations and work with developers and QA to ensure alignment with objectives.

You will document processes, analyze workflows for optimization, train end users, and maintain project documentation. Candidates should have a Bachelor's in information systems or computer science and 6–8 years of experience, plus familiarity with

Qualifications

• Bachelor's degree in information systems/computer science or equivalent.
• 6-8 years of experience.
• Familiarity with Agile and Scrum methodologies.
• Excellent interpersonal skills and the ability to measure and improve existing processes and procedures.
• Able to work independently with minimal supervision and able to perform in a team-based environment.

Responsibilities

• Collaborate with business stakeholders to identify, document, and analyze business needs and objectives.
• Translate business requirements into detailed functional specifications.
• Assist in the design, testing, and deployment of new systems or enhancements to existing systems.
• Work with developers and QA teams to ensure requirements are understood and implemented accurately.
• Act as a liaison between business units, IT teams, and external vendors.
• Provide regular updates to Project Manager/Scrum master on project status and issue resolution.
• Analyze existing business processes and identify areas for optimization.
• Recommend system enhancements or workflow changes to improve efficiency and effectiveness.
• Support data analysis efforts and generate reports to provide insights into business performance.
• Ensure data integrity and accuracy across systems.
• Serves as escalation point for troubleshooting issues and coordinates with other Business Analysts and technical personnel for their resolution.
• Conduct end-user training when necessary.
• Prepare and keep system and project documentation up to date.

Skills

Agile & Scrum

Interpersonal skills

Process improvement

Independent worker

Team collaboration

Education

Bachelor's degree in information systems/computer science

Job description

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Job Summary

The Business System Analyst acts as a bridge between business stakeholders and IT teams, identifying business needs and translating them into technical requirements. They play a key role in system implementations, enhancements, and ensuring solutions align with business objectives.

Key Responsibilities:

• Collaborate with business stakeholders to identify, document, and analyze business needs and objectives.
• Translate business requirements into detailed functional specifications.
• Assist in the design, testing, and deployment of new systems or enhancements to existing systems.
• Work with developers and QA teams to ensure requirements are understood and implemented accurately.
• Act as a liaison between business units, IT teams, and external vendors.
• Provide regular updates to Project Manager/Scrum master on project status and issue resolution.
• Analyze existing business processes and identify areas for optimization.
• Recommend system enhancements or workflow changes to improve efficiency and effectiveness.
• Support data analysis efforts and generate reports to provide insights into business performance.
• Ensure data integrity and accuracy across systems.
• Serves as escalation point for troubleshooting issues and coordinates with other Business Analysts and technical personnel for their resolution.
• Conduct end-user training when necessary.
• Prepare and keep system and project documentation up to date.

Job Requirements:

• Bachelor's degree in information systems/computer science or equivalent
• 6-8 years of experience
• Familiarity with Agile and Scrum methodologies.
• Excellent interpersonal skills and the ability to measure and improve existing processes and procedures.
• Able to work independently with minimal supervision and able to perform in a team base environment with positive working attitude.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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