Business Support Partner

F. Hoffmann-La Roche AG; Petaling Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

Roche is seeking a Business Support Partner in Malaysia to manage commercial office tasks, process financial requests, and oversee event logistics for the commercial and marketing teams.

You will coordinate event spaces, shipping for exhibits and materials, procurement through purchase orders, and monthly budget tracking, acting as the central operational hub across cross-functional teams.

Qualifications

• Education: Diploma or Bachelor’s degree in Business Administration or a related field.
• Experience: 1+ years of experience in office management, admin support, or event coordination.
• Core Skills: High organization, basic budget tracking, and vendor communication abilities.

Responsibilities

• Event Logistics Management: book event spaces, order display materials, and organize catering for customer meetings.
• Shipping & Fulfillment: coordinate shipping for exhibition booths, product samples, and sales brochures.
• Procurement & Purchase Orders: submit purchase requisitions, track invoice approvals, and log vendor payments.
• Budget Management: track monthly team spend against approved marketing project budgets.
• Administrative Services: organize central file folders, team calendars, and compliance approval records.
• Commercial Team Support: assist with scheduling meetings, organizing visitor passes, and travel bookings.
• Team & Partner Coordination: collaborate with Marketing Partners and Leads for campaigns.

Skills

Office management

Event coordination

Vendor communication

Budget tracking

Education

Diploma/Bachelor in Business Administration

Tools

MS Office Suite

Vendor management software

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

As the Business Support Partner, you will be responsible for managing commercial office tasks, processing financial requests, and running operational logistics for events within the commercial function. You will serve as the central operational backbone, ensuring seamless coordination and administrative excellence for our commercial and marketing teams.

In this role

• Event Logistics Management: You will book event spaces, order display materials, and organize catering for customer meetings.
• Shipping & Fulfillment: You will coordinate the shipping for exhibition booths, product samples, and sales brochures.
• Procurement & Purchase Orders: You will submit purchase requisitions, track invoice approvals, and accurately log vendor payments.
• Budget Management: You will keep track of the monthly team spend against approved marketing project budgets.
• Administrative Services: You will organize central file folders, team calendars, and compliance approval records.
• Commercial Team Support: You will assist the commercial team with scheduling meetings, organizing visitor passes, and managing travel bookings.
• Team & Partner Coordination: You will work seamlessly with Marketing Partners and Leads to ensure all logistical requirements for campaigns are met on time.
• Cross-Functional Hub: You will act as the central administrative hub to support cross-functional communication and operational readiness.
• Adaptability: You will execute any other tasks or projects as assigned from time to time.

Who you are

• Education: You hold a Diploma or Bachelor's degree in Business Administration or a related field.
• Experience: You have 1+ years of experience in office management, admin support, or event coordination.
• Core Skills: You possess high organization skills, basic budget tracking skills, and excellent vendor communication abilities.

Roche Values: You fully embrace the Roche Values of Integrity, Courage & Passion.

Growth Mindset: You possess the ability to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche.

Value Creation: You boldly act on key decisions and opportunities and boldly stop any activity that is not adding value.

Digital Innovation: You are innovative and drive digital transformation across organizations and industries to bring value and impact to the healthcare ecosystem.

Enterprise Thinking: You think from an enterprise level, beyond boundaries and borders, to bring the best possible outcomes to both the local health environment, and more broadly, across Roche globally.

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.

We believe it's urgent to deliver medical solutions right now - even as we develop innovations for the future. We are passionate about transforming patients' lives. We are courageous in both decision and action. And we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world. We are Roche.