Business Support Partner

Roche; Petaling Jaya; On-site; MYR 50,000 - 89,000; Full time

Job summary

Roche Malaysia seeks a Business Support Partner to manage commercial office tasks, process financial requests, and run operational logistics for events within the commercial function. You will serve as the central backbone, ensuring administrative excellence for our commercial and marketing teams.

The role requires a Diploma or Bachelor's in Business Administration and 1+ years in office management or event coordination.

Qualifications

• Diploma or Bachelor's degree in Business Administration or related field.
• 1+ years of office management, admin support, or event coordination.
• Strong organizational, budgeting, and vendor communication skills.

Responsibilities

• Manage event logistics: book spaces, order displays, organize catering.
• Coordinate shipping for exhibition booths, samples, and brochures.
• Submit purchase requisitions, track invoice approvals, log vendor payments.
• Track monthly team spend against approved marketing budgets.
• Organize central file folders, team calendars, and compliance records.
• Support commercial team with scheduling meetings, visitor passes, and travel bookings.
• Coordinate with Marketing Partners and Leads for campaign logistics.
• Serve as central administrative hub to enable cross-functional communication.
• Execute additional tasks as assigned.

Skills

Organization

Budget tracking

Vendor communication

Event coordination

Education

Business Administration degree

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

As the Business Support Partner, you will be responsible for managing commercial office tasks, processing financial requests, and running operational logistics for events within the commercial function. You will serve as the central operational backbone, ensuring seamless coordination and administrative excellence for our commercial and marketing teams.

In this role:

• Event Logistics Management: You will book event spaces, order display materials, and organize catering for customer meetings
• Shipping & Fulfillment: You will coordinate the shipping for exhibition booths, product samples, and sales brochures
• Procurement & Purchase Orders: You will submit purchase requisitions, track invoice approvals, and accurately log vendor payments
• Budget Management: You will keep track of the monthly team spend against approved marketing project budgets
• Administrative Services: You will organize central file folders, team calendars, and compliance approval records
• Commercial Team Support: You will assist the commercial team with scheduling meetings, organizing visitor passes, and managing travel bookings
• Team & Partner Coordination: You will work seamlessly with Marketing Partners and Leads to ensure all logistical requirements for campaigns are met on time
• Cross-Functional Hub: You will act as the central administrative hub to support cross-functional communication and operational readiness
• Adaptability: You will execute any other tasks or projects as assigned from time to time

Who you are:

• Education: You hold a Diploma or Bachelor's degree in Business Administration or a related field
• Experience: You have 1+ years of experience in office management, admin support, or event coordination
• Core Skills: You possess high organization skills, basic budget tracking skills, and excellent vendor communication abilities
• Roche Values: You fully embrace the Roche Values of Integrity, Courage & Passion
• Growth Mindset: You possess the ability to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche
• Value Creation: You boldly act on key decisions and opportunities and boldly stop any activity that is not adding value
• Digital Innovation: You are innovative and drive digital transformation across organizations and industries to bring value and impact to the healthcare ecosystem
• Enterprise Thinking: You think from an enterprise level, beyond boundaries and borders, to bring the best possible outcomes to both the local health environment, and more broadly, across Roche globally

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.