Business Support, Facilities Support

JLL; Bayan Lepas; On-site; MYR 78,000 - 123,000; Full time

Job summary

JLL is hiring a Senior Facility Officer to oversee site facilities operations in Bayan Lepas, Malaysia. You will coordinate with clients and internal teams to ensure projects meet budgets, timelines and quality standards.

The role requires a Diploma in engineering or related field, with strong management and organizational skills and experience in building management. On-site work with 24/7 emergency readiness is expected.

Qualifications

• Min. Diploma in engineering, facilities management or 5 years' experience in facilities, property management, hospitality or related field.
• Experience working in building management is an added advantage.
• Strong management and organizational skills with ability to meet deadlines and work with others.

Responsibilities

• Communicate with clients about project, event or task expectations and goals.
• Collaborate on budgeting and allocating funds with clients, finance teams and other members.
• Delegate tasks and manage deadlines across the team to deliver on time and on budget.
• Organize third-party providers and vendors to deliver non-in-house elements.
• Oversee project delivery and adjust to meet specifications and high standards.
• Establish operational procedures for Building Employment Services and roll out for site staff.
• Ensure delivery of services per Client Management SLA and related standards.
• Manage site facilities operation and 24/7 emergency call readiness.
• Coordinate with stakeholders to ensure smooth delivery of programs and procedures.

Skills

Project management

Budgeting

Vendor management

Stakeholder management

Facilities management

Communication skills

Organizational skills

Education

Diploma in engineering

Facilities management qualification

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior Facility Officer:

Job Description

• Communicating with clients or employers about project, event or tasks expectations and goals.
• Collaborating with clients or employers, finance teams and other team members on budgeting and allocating funds.
• Delegating tasks to appropriate team members Managing deadlines and progress across the team to ensure the project is delivered on time and on budget.
• Organizing third-party providers and vendors to deliver elements that can't be produced in-house.
• Overseeing the delivery of projects and making adjustments as necessary to ensure they are delivered to specifications and high standards.
• Collecting and analyzing feedback from customers and other project users to gauge satisfaction and success.
• Establish Building Employment Services Operational procedures and roll out for site staff Responsible for delivery of services in accordance with Client Management SLA
• Preparing Draff of CCR for any additional cost related with additional scope coverage.
• Facilities Management.
• Senior Facility Officer must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.
• Responsible for Site Facilities Operation.
• Establish Building Employment Services Operational procedures and roll out for site staff Responsible for delivery of services in accordance with Client Management SLA
• Ensure compliance with all governmental regulations Initiative strategies to reduce the Building Operation repair cost.
• Manage all in house/contract vendors to carry out the job as per SLA.
• Initiate and maintain Preventive Management Program Responsible on the follow up BAC/AR closure as per SLA Operation improvement. (To manage day to day operation and issues arise)
• Execute Improvement Project and coordinating with contractors/vendors.
• Client/Stakeholder Management Manage the key client team representatives effectively to ensure that expected service levels are achieved
• Build strong working relationships with key client representatives.
• Coordinate with stakeholders to ensure smooth delivery of programs and procedures Procurement & Vendor Management Review the service practices of in house/contractors to deliver quality work practices and documentation.
• Risk Management Protect the health and safety of staff and others.
• Ensure compliance with JLL programs and audit programs
• Site Operations Plan and take responsibility for smooth operations of all Civil works pertaining to the facility 24/7 Emergency call support and site attendance is required
• Manage building scope and projects to ensure the quality and deliverables within the stipulated time.
• Develop and implement innovation programs and processes that reduce costs, increase productivity and savings.
• Achieve Key Performance Indicators and Service Level Agreement Targets Emergency Call Out Stand by 24*7 for all emergency call outs prepare incident reports.
• Coordinate appropriate action for rectification including preliminary analysis of fault

Education and experience.

• Min. Diploma in engineering, facilities management /or 5 years' experience in facilities, property management, hospitality or related field.
• Experience working in building management will be an added advantage.
• Skills and Competency Excellent management and organizational skills, and good at meeting deadlines. Good Interpersonal skills

Location:

On-site -Bayan Lepas, Malaysia, Kulim, Malaysia

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