Business Solutions Lead: B2B & B2C Retail

Ikano-Retail; Simpang Ampat; On-site; MYR 67,000 - 112,000; Full time

Job summary

IKEA Malaysia is seeking a dedicated IKEA BUSINESS specialist who understands our local market and business customers to tailor offers that meet their furnishing needs. You will spend time on the shop floor talking to customers and colleagues to gather feedback and improve the business shopping experience.

You will collaborate with local marketing and store teams to implement commercial activities, build long-lasting relationships with the local business community, ensure services for business

Qualifications

• Experience of actively selling through understanding your customers and their needs.
• Ability to set action plans, goals, and follow-up.
• Ability to quickly develop in-depth knowledge of local market conditions and competitive environments.
• Strong presentation and negotiation skills.
• Ability to read and understand written English; speak a good level of English.

Responsibilities

• Understand local market and business customers to improve shopping experience.
• Spend time on the shop floor engaging customers and colleagues for feedback.
• Collaborate with local marketing and matrix partner to secure offers for local market.
• Build long-lasting relationships with the local business community.
• Ensure co-workers are available and provide assistance on business services.
• Lead commercial activities aligning with store business plan and KPIs.

Skills

Customer focus

Sales experience

Communication skills

Market knowledge

Team collaboration

Job description

IKEA Malaysia is seeking a dedicated IKEA BUSINESS specialist who understands our local market and business customers to tailor offers that meet their furnishing needs. You will spend time on the shop floor talking to customers and colleagues to gather feedback and improve the business shopping experience.

You will collaborate with local marketing and store teams to implement commercial activities, build long-lasting relationships with the local business community, ensure services for business