Business Operations Analyst

HP; Selangor; On-site; MYR 180,000 - 280,000; Full time

Job summary

HP, Inc. seeks an Operational Planning and Control Lead for FCI 2X to coordinate production scheduling, workforce capacity, and daily execution.

You will integrate MFO Scheduler, MFO HC Analyst, FCI 2X Scheduler, and Cycle Count Lead responsibilities to align production with business priorities and ensure inventory accuracy. Ideal candidates have 7–10 years in supply chain/operations, a four-year degree, and experience with SAP/ERP systems to drive continuous improvement in delivery, cost, and

Qualifications

• Four-year or Graduate Degree in supply chain, manufacturing, or related field.
• Typically 7–10 years of work experience in supply chain, operations, or related field.

Responsibilities

• Develops and maintains production schedules and headcount planning to support the production plan.
• Tracks schedule attainment, backlog, and constraints; coordinates with functions to resolve conflicts.
• Provides day-to-day leadership for FCI 2X operations and drives timely corrective actions.

Skills

Data Analysis

Lean Manufacturing

Supply Chain

Problem Solving

Communication

Education

Bachelor's degree

Tools

SAP Applications

ERP Systems

MRP

Job description

Description

Serves as the operational planning and control lead for FCI 2X, integrating the responsibilities of MFO Scheduler, MFO Headcount (HC) Analyst, FCI 2X Scheduler, and FCI Cycle Count Lead. The role ensures production schedules, workforce capacity, daily execution, and inventory accuracy are aligned with business priorities. Applies strong analytical judgment to identify constraints, coordinate cross-functional actions, resolve operational issues, and drive continuous improvement in delivery, productivity, cost, and inventory control. Provides clear direction to functional teams, establishes effective governance and reporting routines, and supports management decision-making through timely and accurate operational insights.

Description

Serves as the operational planning and control lead for FCI 2X, integrating the responsibilities of MFO Scheduler, MFO Headcount (HC) Analyst, FCI 2X Scheduler, and FCI Cycle Count Lead. The role ensures production schedules, workforce capacity, daily execution, and inventory accuracy are aligned with business priorities. Applies strong analytical judgment to identify constraints, coordinate cross-functional actions, resolve operational issues, and drive continuous improvement in delivery, productivity, cost, and inventory control. Provides clear direction to functional teams, establishes effective governance and reporting routines, and supports management decision-making through timely and accurate operational insights.

Responsibilities

• MFO Scheduler: Develops, maintains, and communicates the MFO production schedule based on demand, capacity, material availability, equipment readiness, and business priorities.
• Monitors daily schedule attainment, work-in-progress, backlog, constraints, and recovery actions to support committed output and delivery targets.
• Coordinates with Manufacturing, Engineering, Planning, Materials, and supporting functions to resolve scheduling conflicts and balance production priorities.
• MFO HC Analyst: Analyzes headcount demand and supply by shift, function, and skill requirement to ensure workforce capacity supports the production plan.
• Maintains headcount, attendance, overtime, productivity, and capacity reports; identifies gaps, trends, and risks requiring management action.
• Supports staffing and overtime planning with data-driven recommendations while promoting transparent and consistent resource allocation.
• FCI 2X Scheduler: Provides day-to-day functional leadership for FCI 2X operations, ensuring priorities, work assignments, and escalation paths are clearly communicated and executed.
• Facilitates daily operational reviews, tracks performance against safety, quality, delivery, cost, and productivity targets, and drives timely corrective actions.
• Coaches team members, reinforces standard work and compliance requirements, and partners with functional owners to resolve recurring operational issues.
• Cycle Count Lead for FCI 2X: Owns the cycle count plan and execution for FCI 2X, ensuring counts are completed accurately, on time, and in accordance with inventory control procedures.
• Investigates inventory variances, coordinates root-cause analysis and corrective actions, and follows through on system or process adjustments with relevant stakeholders.
• Tracks inventory accuracy, count completion, recurring discrepancies, and audit readiness; reports performance and escalates material risks to management.
• Leads cross-functional improvement initiatives that strengthen scheduling discipline, workforce planning, execution governance, and inventory accuracy across FCI 2X.

Education & Experience Recommended

• Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in supply chain, operations, or a related field.

Preferred Certifications

• Project Management Professional (PMP) Certification
• Certified Professional In Supply Management (Standards Organizations)

Knowledge & Skills

• Continuous Improvement Process
• Data Analysis
• Enterprise Resource Planning
• Finance
• Inventory Control
• Inventory Management
• Key Performance Indicators (KPIs)
• Lean Manufacturing
• Material Requirements Planning
• Materials Management
• Process Improvement
• Procurement
• Production Planning
• Purchasing
• SAP Applications
• Supply Chain
• Supply Chain Analysis
• Supply Chain Management
• Supply Chain Planning
• Warehousing

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job

Supply Chain & Operations

Schedule

Full time

Shift

No Shift premium (Malaysia)

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"