Business Development Manager (Fulfilment)

Ninja Van; Subang Jaya; On-site; MYR 90,000 - 130,000; Full time

Job summary

Ninja Van is seeking an experienced sales and business development professional to accelerate growth in the Malaysian fulfilment market. You will engage with clients to understand their fulfilment needs and work with internal teams to craft effective solutions.

Responsibilities include managing client portfolios, leading negotiations, and coordinating with Marketing, Product and Legal to close deals and drive revenue. A fast-paced, collaborative environment awaits.

Qualifications

• Degree or diploma in any field.
• 3–5 years in sales, business development and marketing.
• Experience in 3PL logistics business development, fulfilment/warehousing.
• Track record of managing and growing a customer portfolio toward targets.
• Strategic, innovative and creative with strong business acumen.
• Enjoys fast-paced, collaborative environments.
• Adept multitasker with ability to prioritise and delegate.
• Sales/BD or account management in eCommerce Logistics.

Responsibilities

• Drive topline growth based on internal and external leads aligned to Fulfilment targets.
• Engage with clients to understand fulfilment requirements and propose solutions.
• Collaborate with Marketing, Product, Project and other teams to close deals.
• Plan and implement sales, marketing and product development programs.
• Lead complex commercial negotiations including cross-selling.
• Prepare and review presentations with customers.
• Negotiate contracts with clients and the legal team.
• Provide sales activity updates for management review.
• Handle inquiries and related fulfilment tasks as assigned.
• Gain market insights to penetrate new fulfilment opportunities.

Skills

Sales

Business development

Marketing

Account management

Strategic thinking

Multi-tasking

Client relationships

English proficiency

Education

Bachelor's degree or Diploma

Tools

MS Office

Google Workspace

Job description

• Drive topline growth based on internal and external leads aligned to Fulfilment sales target.
• Engagement with clients and understanding fulfilment requirement, and work with internal stakeholders to provide solutions.
• Work closely with various stakeholders, including Marketing, Product, Project and other teams to close funnels.
• Responsible for planning and implementing sales, marketing and product development programs, targeted towards existing and new Ninja Van customers.
• Work on complex commercial negotiations with clients, including cross selling various products aiming to push for new wins.
• Independently prepare, draft and review presentations with customers.
• Work closely on contract negotiation and engagements between clients and legal team.
• Provide sales activities updates for management review.
• Handle inquiries and performs related duties including ad hoc and Fulfilment related tasks as assigned.
• Gain market insights in order to penetrate new Fulfilment business opportunities.
• Handle inquiries and performs related duties including ad hoc and Fulfilment related tasks as assigned.
• Gain market insights in order to penetrate new Fulfilment business opportunities.

Requirements:

• At least a degree/diploma in any field
• At least 3-5 years of extensive experience in sales, business development and marketing
• Experience in 3PL logistics business development, particularly fulfilment and warehousing.
• Track Record on managing and growing customer portfolio aligned to target given
• Strategic, innovative, and creative personality with a strong business acumen
• A passion for working in and managing a fast-paced, collaborative environment
• Adept multi-tasker with ability to quickly prioritize and effectively delegate task
• Sales/ Business development or account management experience in eCommerce Logistics market
• Strong existing working relationships with clients
• Proficiency in Microsoft Office (Word, Powerpoint, Excel) and Google Workspace (Docs, Slides, Sheets, Forms)
• Proficiency in English (Reading, Writing & Speaking)