Business Development Manager – Client Acquisition Focus

Millennium Radius Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

Millennium Radius Sdn Bhd in Kuala Lumpur is seeking a results-driven sales leader to drive client acquisition, build a robust pipeline, and manage strategic opportunities across target industries.

You will collaborate with pre-sales, product, and delivery teams, lead negotiations, monitor performance via CRM, and maintain strong long-term relationships with key accounts while aiming for revenue growth. Occasional travel to client sites and industry events is anticipated.

Qualifications

• Bachelor’s degree in Business, Marketing, Sales, or a related field.
• 5+ years in a client-facing sales role (BDM/Account Manager/Sales Executive).
• Proven ability to bring in new business through an established client base or network.

Responsibilities

• Lead client acquisition and business development to grow the sales pipeline.
• Develop account strategies, meet/exceed sales targets, and negotiate contracts.
• Manage onboarding of new clients and maintain long-term relationships for retention and growth.
• Provide market intelligence to leadership based on client feedback and trends.
• Coordinate with delivery, product, and support teams for seamless transitions from prospect to client.
• Maintain CRM records and report on pipeline health, revenue, and trends.

Skills

Client Acquisition

Sales Strategy

Account Management

Negotiation

Presentation Skills

CRM Proficiency

Education

Bachelor’s degree in Business, Marketing, Sales, or a related field

Tools

CRM software

Job description

Scope of Work

1. Client Acquisition & Business Development Leverage existing client relationships and personal network to generate new business opportunities. Identify and pursue high-potential leads within target industries and market segments. Develop and execute strategic outreach plans through calls, referrals, email campaigns, and networking events. Prepare and deliver compelling business proposals and presentations tailored to client needs. Build a robust and continuously growing sales pipeline with clear conversion goals.
2. Sales Strategy & Revenue Generation Meet and exceed assigned sales targets and revenue objectives consistently. Develop account strategies that align with the company’s business goals and market focus. Collaborate with internal teams, including pre-sales and product specialists, to tailor and position winning solutions. Drive contract negotiations, close deals, and ensure seamless onboarding of new clients.
3. Client Relationship Management Serve as the primary point of contact for newly acquired clients during onboarding and early engagement stages. Build and nurture long-term relationships with key accounts to ensure retention and account growth. Conduct regular check-ins, business reviews, and satisfaction surveys to identify cross-selling or upselling opportunities.
4. Market Intelligence & Positioning Provide strategic input to the management team based on client feedback and market intelligence. Position the company as a trusted advisor by demonstrating in-depth knowledge of client challenges and how our solutions address them.
5. Collaboration & Internal Coordinate with project delivery, product, and support teams to ensure a seamless transition from prospect to client. Share insights and lessons learned with peers and leadership to improve sales strategies.
6. Reporting & Performance Tracking Maintain accurate and up-to-date records of sales activities, client meetings, and deal progress using CRM tools. Report regularly on sales performance, pipeline health, and market trends to the Chief Commercial Officer. Forecast revenue and provide input into strategic planning and resource allocation.
7. Client Engagement During Delivery Phase Maintain active involvement during the project delivery phase to ensure commercial commitments, timelines, and client expectations are aligned. Monitor delivery progress and collaborate with the project team to ensure contractual obligations and service levels are being met. Support contract management, including variations, renewals, billing milestones, and ensuring all commercial terms are adhered to. Act as the escalation point for client concerns related to commercial scope or delivery commitments. Provide regular internal updates on delivery-related risks that may impact client satisfaction or revenue realization.

Qualifications

• Bachelor’s degree in Business, Marketing, Sales, or a related field.
• Minimum 5 years of experience in a client-facing sales role such as Business Development Manager, Account Manager, or Sales Executive.
• Proven ability to bring in new business through an established client base or professional network.
• Strong understanding of B2B sales principles, deal cycles, and client acquisition strategies.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain long-term relationships with clients and stakeholders.
• Strategic thinker with strong analytical and problem-solving skills.
• Self-motivated and capable of working independently with minimal supervision, as well as collaboratively within a team.
• Well-organized with attention to detail and the ability to manage multiple accounts and priorities effectively.
• Results-driven, with a demonstrated track record of consistently achieving or surpassing sales targets.

Working Conditions

• Occasional travel to client locations, industry events, or networking engagements may be required.
• Flexibility to work outside standard business hours when necessary to accommodate client schedules or business opportunities.