Business Development Manager - Agency

Eastspring Investments; Kampung Malaysia Tambahan; On-site; MYR 78,000 - 123,000; Full time

Job summary

Eastspring Investments is seeking to strengthen its Agency Channel leadership, working alongside the Head of Agency to expand market share across regions in Malaysia. The role focuses on recruitment, training, and execution of sales campaigns to drive agent productivity.

Responsibilities include coordinating with Regional Managers, organizing events, and supporting all agency-related marketing initiatives. Experience in insurance or ILP is a plus for applicants in this role.

Qualifications

• Soft skills such as selling and handling objections are emphasized.

Responsibilities

• Assist the Head of Agency in increasing market share and performance.
• Monitor agency channel performance across regions.
• Coordinate recruitment strategies with Regional Managers to grow the agent base.
• Support regional managers with visits, conferences, seminars, and joint sales calls.
• Monitor agency campaigns and programs to boost agent productivity.
• Assist in formulating strategies and activities to enhance sales.
• Handle inquiries related to agency business and provide campaign information.
• Support sales and marketing activities of all agency channel distributions.
• Organize events and training for agents and regional teams.

Skills

Selling skills

Handling objections

Job description

Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed.

Principle Duties & Responsibilities

Sales, Support, Monitoring and Supervision

• To assist the Head of Agency in achieving greater market share and performance objectives through the active engagement of the agency channels.
• Monitor the performance of agency channel distributions to ensure that they achieve their goals within their designated regions.
• Work with the Regional Managers to drive recruitment strategies to grow the active agents base.
• Assist and coordinate with the Regional Managers to help motivate their respective agents through branch visits, individual conference, customer seminars and joint sales calls.
• Monitor agency campaigns & program to ensure effectiveness in boosting agent productivity.
• Assist all Regional Managers in formulating strategies and ground activities to enhance sales.
• Handle all enquiries related to agency business.
• Provide information on activities, sales campaign and sales applications driven by Head Office.
• To support the sales and marketing activities of all agency channel distributions.

Agency Channel Distribution Management

• To assist in developing and establishing a larger agency footprint for all regions.
• Ensure all UTC nationwide receive support and services by their respective Regional Managers

Promotions/ Campaigns for the regions.

• To assist the Head of Agency to drive agency related campaigns for each region to meet their respective targets.
• Assist to communicate, monitor and track respective campaigns (where applicable) for the Head of Agency.

Recruitment and Training

• To drive recruitment strategies for each region through active engagement with leaders and business opportunities events.
• To drive recruitment program to bring in quality & experienced agent to expand agency base.
• To provide on-going training to enhance the skills and knowledge of agents. Training topics includes, but not limited to, the following
• Company’s products (new and existing)
• Support and Services
• Soft skills (e.g. “Selling Skills” and “Handling Objections”)

Event Organization

Assist in the management and organization of events related to the agency channels including the following and not limited to

• Scheduling seminar/road show’s schedule whilst in liaison with the respective Regional Managers.
• Coordinate and administer the activities for the regions under the guidance of Head Office.
• Administer of the schedule of training, presentation, road show and etc

Idea Generation

• To consistently be on the lookout for new ideas and opportunities that can grow the overall agency business for the company.

Others

• To support other departments within the scope of the job function.
• To assume any duties and responsibilities as assigned by the management
• Those with experience in Insurance especially in ILP will be an added advantage

Eastspring is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.