Business Development Executive (Servicing Role)

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Jora Malaysia is seeking a Business Development Executive (Servicing Role) to provide training and support to merchants/dealers, attend inquiries, and maintain strong partner relationships.

You will monitor market trends, plan dealer visits, and contribute insights on competitors. You will assist marketing campaigns, set up POP materials, and support events organized by manufacturers and the company.

Qualifications

• Bachelor's Degree/Diploma in Business Studies, Marketing, Commerce, or a related field.
• 1-2 years of experience in business development, client servicing, sales, or customer service.
• Fresh graduates with own transport are encouraged to apply.

Responsibilities

• Provide continuous training, briefings, and support to merchants/dealers.
• Attend inquiries, feedback, and complaints professionally and timely.
• Maintain strong relationships with business partners and ensure high levels of satisfaction.
• Monitor market trends, merchant feedback, and dealer performance.
• Generate weekly/monthly visitation plans and monitor dealer sales performance.
• Provide insights on competitor activities and overall market conditions.
• Assist in planning and executing marketing campaigns to drive engagement.
• Design, set up, and distribute POP materials at merchant outlets.
• Support promotional events organized by manufacturers, merchants, dealers, or the company.

Skills

Communication skills

Interpersonal skills

English proficiency

Bahasa Malaysia proficiency

Education

Bachelor's or Diploma in Business field

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Business Development Executive (Servicing Role)

Provide continuous training, briefings, and support to both new and existing merchants/dealers.

Attend to inquiries, feedback, and complaints in a professional and timely manner.

Maintain strong relationships with business partners and ensure high levels of satisfaction.

Market Monitoring & Reporting:

Regularly update management on market trends, merchant feedback, and dealer performance.

Generate weekly/monthly visitation plans and monitor dealer sales performance.

Provide insights on competitor activities and overall market conditions.

Marketing & Brand Awareness:

Assist in planning and executing marketing campaigns to drive engagement.

Design, set up, and distribute POP (Point of Purchase) materials at merchant/dealer outlets.

Support promotional events organized by manufacturers, merchants, dealers, or the company.

Requirements:

Education: Bachelor's Degree/Diploma in Business Studies, Marketing, Commerce, or a related field.

Experience: 1-2 years of experience in business development, client servicing, sales, or customer service (fresh graduates with own transport are encouraged to apply).

Skills:

Strong communication and interpersonal skills.

Proficiency in English and Bahasa Malaysia (Mandarin is an added advantage).

Ability to work independently and manage multiple responsibilities effectively.