Business Analyst, Technology Solutions (Trade Finance & Supply Chain)
OCBC Bank (Malaysia) Berhad
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Job summary
OCBC Bank (Malaysia) Berhad is seeking an experienced Business Analyst for Technology Solutions focused on Trade Finance & Supply Chain. You will shape capabilities, customer journeys, and platform solutions across regional markets, collaborating with leaders, product owners, and technology teams to deliver large-scale transformation.
The role emphasizes business analysis, solution design, and collaboration to modernize trade finance capabilities in a growing regional footprint.
Qualifications
- Experience in Business Analysis, Business Architecture, Product Delivery, Consulting, Transformation, or related roles within Banking or Financial Services.
- Experience in Trade Finance, Supply Chain Finance, Commercial Banking, Corporate Banking, or Transaction Banking domains is highly desirable.
- Experience supporting regional or multi-country implementations will be advantageous.
Responsibilities
- Drive business analysis, solutioning, and implementation activities for regional Trade Finance and Supply Chain Finance initiatives.
- Support the modernization and transformation of trade products, processes, operating models, and technology platforms.
- Partner closely with stakeholders across markets to balance regional standardization with local business and regulatory requirements.
Job description
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future‑ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career.
Your Opportunity Starts Here.
We are seeking an experienced Business Architect / Business Analyst to join our Technology Solutions team and play a key role in transforming and modernizing Trade Finance and Supply Chain Finance capabilities across Singapore, Malaysia, China, Hong Kong, Macau, and international markets.
This role offers the opportunity to work at the intersection of business strategy, digital transformation, process innovation, and technology delivery. You will collaborate with business leaders, product owners, operations teams, architects, technology teams, and solution vendors to shape future‑state business capabilities, customer journeys, and platform solutions.
Whether you are an experienced Business Analyst looking to expand into Business Architecture, or a Trade Finance SME seeking broader regional exposure, this role provides a unique opportunity to contribute to large‑scale transformation initiatives while deepening expertise across one of banking's most strategic domains.
Drive business analysis, solutioning, and implementation activities for regional Trade Finance and Supply Chain Finance initiatives.
Support the modernization and transformation of trade products, processes, operating models, and technology platforms.
Partner closely with stakeholders across markets to balance regional standardization with local business and regulatory requirements.
Develop and maintain a comprehensive understanding of Trade Finance and Supply Chain solutions across regional markets, including:
Letter of Credit (Import & Export)
Documentary Collection
Banker’s Guarantee / Standby Letter of Credit (SBLC)
Invoice Financing
Account Receivable Purchase / Receivables Finance
Understand the end‑to‑end product lifecycle and operational processes from initiation through fulfillment and settlement.
Design and document end‑to‑end business processes, business architecture artefacts, system interactions, interfaces, data flows, and integration points.
Define future‑state business processes and solution designs aligned with strategic business objectives.
Support business capability mapping, process optimization, and target operating model initiatives.
Engage business leaders, product managers, and operations teams to understand strategic priorities and business requirements.
Translate business needs into functional specifications, user stories, process flows, and solution requirements.
Support prioritization of system enhancements, product capabilities, and transformation initiatives based on business value.
Conduct impact assessments, feasibility studies, and business process reviews.
Identify opportunities to improve customer experience, straight‑through processing, operational efficiency, and process automation.
Recommend innovative solutions leveraging technology and industry best practices.
Collaborate with system vendors, architects, developers, and project teams throughout the implementation lifecycle.
Ensure proposed solutions align with business objectives, architecture standards, and implementation best practices.
Support solution validation, testing, and deployment activities across regional markets.
Share domain expertise and best practices with business analysts and project teams.
Provide guidance and support to less experienced analysts where applicable.
Contribute to continuous improvement of Business Analysis and Business Architecture practices.
Experience in Business Analysis, Business Architecture, Product Delivery, Consulting, Transformation, or related roles within Banking or Financial Services.
Experience in Trade Finance, Supply Chain Finance, Commercial Banking, Corporate Banking, or Transaction Banking domains is highly desirable.
Experience supporting regional or multi‑country implementations will be advantageous.
Strong knowledge in one or more of the following areas:
Trade Finance
Supply Chain Finance
Receivables Finance
Corporate and Commercial Banking
Transaction Banking
Knowledge of regional trade operations, regulatory requirements, and customer journeys would be an advantage.
Strong analytical and problem‑solving capabilities.
Ability to evaluate complex business challenges and translate them into practical and scalable solutions.
Experience in process modeling, impact assessment, requirements analysis, and solution design.
Excellent communication, facilitation, documentation, and presentation skills.
Comfortable engaging stakeholders across business, operations, technology, and leadership teams.
Ability to build consensus and manage diverse stakeholder expectations.
Experience in the following areas will be advantageous:
AI & Emerging Technologies
Digital Banking Transformation
Business Process Reengineering
Agile / Scrum Delivery
API & Microservices Architecture
Cloud Technologies
Workflow Automation
System Integration and Modernization Programmes
Regional Impact – Work on strategic initiatives that shape Trade Finance & Supply Chain Finance capabilities across multiple markets.
Meaningful Transformation – Be part of large‑scale initiatives that modernize business processes, customer journeys, and banking platforms.
Career Growth – Expand beyond traditional Business Analysis into Business Architecture, Solution Design, Product Strategy, and Regional Transformation.
End‑to‑End Exposure – Partner with business leaders, product owners, operations teams, architects, technology teams, and vendors throughout the transformation lifecycle.
Collaborative Culture – Join a team that values innovation, continuous learning, knowledge sharing, and professional growth.
You are more than a requirements analyst.
You enjoy solving complex business problems, engaging stakeholders, shaping future‑state solutions, and driving meaningful business transformation. You are passionate about Trade Finance and Supply Chain Finance and want to make an impact across multiple markets through technology and innovation.
Experience in Business Analysis, Business Architecture, Product Delivery, Consulting, Transformation, or related roles within Banking or Financial Services.
Experience in Trade Finance, Supply Chain Finance, Commercial Banking, Corporate Banking, or Transaction Banking domains is highly desirable.
Experience supporting regional or multi‑country implementations will be advantageous.
Strong knowledge in one or more of the following areas:
Trade Finance
Supply Chain Finance
Receivables Finance
Corporate and Commercial Banking
Transaction Banking
Knowledge of regional trade operations, regulatory requirements, and customer journeys would be an advantage.
Strong analytical and problem‑solving capabilities.
Ability to evaluate complex business challenges and translate them into practical and scalable solutions.
Experience in process modeling, impact assessment, requirements analysis, and solution design.
Excellent communication, facilitation, documentation, and presentation skills.
Comfortable engaging stakeholders across business, operations, technology, and leadership teams.
Ability to build consensus and manage diverse stakeholder expectations.
Experience in the following areas will be advantageous:
AI & Emerging Technologies
Digital Banking Transformation
Business Process Reengineering
Agile / Scrum Delivery
API & Microservices Architecture
Cloud Technologies
Workflow Automation
System Integration and Modernization Programmes
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry‑leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
Hirer responsiveness Salary match Number of applicants
OCBC Bank, is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southest Asia by assets and one of the world’s most high-rated banks, with an Aa1 rating from Moody’s. It is also ranked by Bloomberg Markets as the world’s strongest bank.
OCBC Bank and its subsidiaries offer a broad array of specialist financial services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC Bank’s key markets are Singapore’s Malaysia, Indonesia and Greater China. It has a network of over 600 branches and representative offices in 18 countries and territories, including more than 330 branches and offices in Indonesia that are operated by its subsidiary, Bank OCBC NISP
OCBC Bank’s insurance subsidiary, Great Eastern Holdings, is the largest Insurance group in Singapore and Malaysia by assets. Its asset management subsidiary, Lion Group Investor, is one of the largest private sector asset management companies in Southest Asia. Private Banking services are provided by subsidiary Bank of Singapore, which continued to gain industry recognition in 2011 including being voted ‘Outstanding Private Bank in Asia Pacific’ by Private Banker international
After being actively involved in offering Islamic banking products and services since 1995, OCBC Bank launched its wholly‑owned Islamic banking subsidiary, OCBC Al‑Amin Bank Berhad, on 1 December 2008. OCBC Al‑Amin offers products and services which are developed based on the applicable Shariah contract and with the endorsement of the Shariah Advisory Committee to meet the requirements of both Muslims and non‑muslims alike.
OCBC Bank, is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southest Asia by assets and one of the world’s most high-rated banks, with an Aa1 rating from Moody’s. It is also ranked by Bloomberg Markets as the world’s strongest bank.
OCBC Bank and its subsidiaries offer a broad array of specialist financial services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.
OCBC Bank’s key markets are Singapore’s Malaysia, Indonesia and Greater China. It has a network of over 600 branches and representative offices in 18 countries and territories, including more than 330 branches and offices in Indonesia that are operated by its subsidiary, Bank OCBC NISP
OCBC Bank’s insurance subsidiary, Great Eastern Holdings, is the largest Insurance group in Singapore and Malaysia by assets. Its asset management subsidiary, Lion Group Investor, is one of the largest private sector asset management companies in Southest Asia. Private Banking services are provided by subsidiary Bank of Singapore, which continued to gain industry recognition in 2011 including being voted ‘Outstanding Private Bank in Asia Pacific’ by Private Banker international
After being actively involved in offering Islamic banking products and services since 1995, OCBC Bank launched its wholly‑owned Islamic banking subsidiary, OCBC Al‑Amin Bank Berhad, on 1 December 2008. OCBC Al‑Amin offers products and services which are developed based on the applicable Shariah contract and with the endorsement of the Shariah Advisory Committee to meet the requirements of both Muslims and non‑muslims alike.
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