Business Analyst – Finance

JOST World; Kuala Lumpur; Híbrido; MYR 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

International work environment

Team activities

Descripción de la vacante

JOST Company is seeking a Business/Solution Analyst – Finance in Kuala Lumpur to support ERP implementations and post-implementation IT services. You will work within the Global IT Solutions team, understanding internal processes and aligning deliverables with strategic goals.

You will liaise with process owners and vendors, participate in all project phases, and help drive continuous improvement and training across regions. This role uses ERP knowledge in a dynamic, hybrid environment.

Formación

• Degree in Finance, Accounting, IT, or a related field.
• 1–3 years of ERP implementation experience, preferably with consulting exposure.
• Exposure to Financial ERP processes (AP, AR, GL, FA, Warehouse, P2P, Q2C, Plan to Produce).
• Fluent English; Mandarin a plus; willingness to travel as required.
• ERP project experience in manufacturing context is highly preferred.

Responsabilidades

• Translate business requirements into functional IT solutions within ERP and other applications.
• Collaborate with global process owners to improve processes and IT service satisfaction.
• Participate in all phases of the project lifecycle: requirements, documentation, UAT, data migration.
• Create and maintain end-user and support documentation; contribute to progress reporting.
• Validate solutions with senior analysts; assist in basic QA tests and ensure requirements are met.
• Provide post-implementation support and training to business units.
• Support change management initiatives and document changes for stakeholders.
• Coordinate with internal SMEs and vendors to validate enhancements and resolve issues.

Conocimientos

ERP Knowledge

Analytical Abilities

Communication Skills

Detail-Oriented

Team Player

Adaptability

Proactive Attitude

Educación

Finance/IT degree

Herramientas

Infor LN

Microsoft Dynamics

SAP

Descripción del empleo

Join JOST – Where Innovation Drives Global Mobility!

Join a global leader in safety-critical systems for the commercial vehicle industry! At JOST, we innovate for On-Highway and Off-Highway applications, shaping the future of transport, agriculture, construction, and beyond. Our strong portfolio—JOST, ROCKINGER, TRIDEC, Quicke, and Hyva—delivers cutting-edge solutions, from fifth wheel couplings to smart lifting systems and truck-mounted cranes.

With 7,500+ employees, operations in 35+ countries, and a footprint on six continents, we offer limitless career opportunities in an industry that moves the world. Be part of something bigger—shape mobility with JOST!

About The Role

As a Business/Solution Analyst – Finance in our Regional Hub/Shared Services Centre (SSC) in Mid Valley City, Kuala Lumpur, you will have the opportunity to work within the Global IT Solutions team, assisting in the delivery of IT solutions that address business needs, including ERP implementations, and support for JOST/Hyva’s global operations. This role involves collaborating with various departments to understand internal processes, operations, and requirements, with a focus on business processes. The BA helps ensure that project deliverables align with JOST/Hyva’s strategic goals and supports the IT organization in post-implementation maintenance and ongoing user support.

Your key responsibilities will include but not limited to:

• Requirements Analysis & Solution Design: Support the translation of business requirements into functional IT solutions within ERP and other applications.
• Stakeholder Collaboration: Assist as a contact point for global business process owners, facilitating communication to improve processes and satisfaction with IT services.
• Project Lifecycle Participation: Participate in all phases of the project lifecycle, including requirements gathering, solution documentation, UAT, data migration, and go-live support under the guidance of senior team members.
• Documentation & Reporting: Help prepare and maintain project documentation for end-users and support teams, and contribute to reporting on project progress.
• Solution Validation & Quality Assurance: Work alongside senior business analysts to validate solutions, conduct basic quality assurance tests, and ensure enhancements meet organizational requirements.
• Post-Implementation Support: Provide first-level support to business units, helping resolve operational issues and ensuring solutions function seamlessly. Gather feedback and assist in user training.
• Continuous Improvement: Participate in root cause analysis and suggest improvements in processes to boost efficiency and productivity in IT services.
• Collaboration & Communication: Work closely with internal SMEs and vendors, gaining experience in managing vendor interactions and coordinating with other IT subdepartments. The role is also required to ensure detailed documentation for support colleagues and end users, and manage training and knowledge transfer sessions to internal teams.
• Project Coordination & Reporting: Participate in project activities, assist in the development of IT project plans, report progress to management, and communicate with all relevant stakeholders to ensure alignment and timely completion.
• Change Management: Participate in change management processes by documenting, explaining, and reviewing requested changes. Support change initiatives and related activities.
• Vendor & SME Collaboration: Work closely with internal subject matter experts and vendors to validate solutions, coordinate on enhancements, and ensure all requirements are met. Facilitate open communication to manage vendor-related issues and enhancement requests effectively.

In this role you will be collaborating with various stakeholders across the business including, internally – Global IT team, Business Process Owners, Subject Matter Experts & Key Users; externally – ERP Implementation Partner & other IT Vendors.

Our Regional Hub supports a hybrid working approach. You will be supporting markets in multiple time zones and some flexibility around working hours will be needed.

You will be joining a newly formed Shared Services Centre team, with opportunities to grow, within IT Solutions or wider Global IT functions.

About You

To be successful in this role you will have:

*** SKILLS ***

• ERP Knowledge: Good understanding of ERP systems with at least 1-2 cycles of ERP implementation., Familiarity in systems such as Infor LN, Microsoft Dynamics, or SAP being advantageous.
• Analytical Abilities: Good problem-solving skills, with the ability to analyze data and assess business processes.
• Communication Skills: Effective communicator with strong written and verbal skills; able to interact with colleagues across different levels. This position is also required to work closely and support the seniors within the team
• Detail-Oriented: Highly organized, with a commitment to quality and accuracy in documentation and deliverables.
• Team Player: Collaborative and capable of building positive relationships with team members and stakeholders.
• Adaptability: Culturally sensitive and adaptable to work with diverse teams, open to learning and taking direction.
• Proactive Attitude: Demonstrates a willingness to take initiative in tasks and manage project changes with guidance.

*** POSITION REQUIREMENTS ***

Educational Level:

• Degree in Finance, Accounting, IT, or related fields.

Professional Experience:

• THOSE WHO HAVE PRIOR WORKING EXPERIENCE IN MANUFACTURING IS HIGHLY PREFERRED;
• 1 – 3 years of experience in an Enterprise Resource Planning (ERP) implementation role, preferably with consulting experience and exposure to ERP implementations;
• Relevant exposure to Financial ERP processes such as Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), Fixed Assets (FA), Warehouse, Procure to Pay, Quote to Cash, Plan to Produce, etc.

Availability:

• Willingness to attend to urgent issues outside of official working hours and ability to travel as required.
• Fluent in English, with additional language skills in Mandarin considered an asset.

What We Offer

• We care about ecology and are truly sustainable. Not only for the environment but also for social resources.
• We have a highly dynamic and very international work environment.
• We have Great Place to Work certified countries!
• We provide a competitive salary which is adjusted on an annual basis in case of good performance.
• We work hybrid and care about your work-life balance.
• You will find nice extras such as various company activities during the year.

Diversity, Equity & Inclusion (DEI)

We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability etc.