Business Analyst (Cards System)

OCBC e2 Power Sdn Bhd; Malaysia; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive base salary

Learning & development opportunities

Community initiatives

Wellbeing initiatives

Flexible benefits

Job summary

OCBC Bank in Singapore is seeking a skilled Business Architect / Business Analyst to support a major re-platform for Cards Management System across regions. You will define and shape strategic visions, collaborate with stakeholders, and translate requirements into user stories and specifications.

The ideal candidate has strong card lifecycle knowledge, robust analytical skills, and experience in digital banking, API, cloud, and agile environments.

Qualifications

• Good knowledge of consumer and corporate cards’ product lifecycle and business process.
• Experience in Digital Banking & business process reengineering projects is a plus.
• Strong analytical and communication skills; able to consolidate input from multiple stakeholders.

Responsibilities

• Develop and maintain understanding of the card lifecycle across regions (card issuing, merchant acquiring, card payments).
• Design and document end-to-end lifecycle and system architecture diagrams, data flows, and interfaces.
• Translate regional requirements into user stories and functional specs.
• Define and prioritize system enhancements and new features.
• Collaborate with vendor and internal teams to ensure alignment with business needs and best practices.
• Perform impact analysis and feasibility studies; propose innovative solutions.
• Guide and support analysts and development teams through implementation phases.
• Stay updated on industry trends and modernization practices.

Skills

Card lifecycle

Business analysis

Stakeholder management

Agile/SCRUM

Communication

Digital banking

API & cloud

Tools

API

Cloud

Microservices

SDLC

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here

Position Overview

We are seeking a highly skilled and experienced Business Architect / Business Analyst to join our team and play a key role in the Group’s major re-platform implementation for our Cards Management System across the regions. The Business Architect / Business Analyst will collaborate with various stakeholders, including business leaders, product owners, and technology teams, to define and shape the strategic vision for our cards management processes and systems. The ideal candidate will have a strong understanding of the card lifecycle and possess excellent analytical, problem-solving, and communication skills.

Responsibilities

• Develop and maintain a comprehensive understanding of the card lifecycle in the respective regions, including card issuing, merchant acquiring, and card payment industrial requirements.
• Design and document end-to-end card lifecycle business process models, system and business architecture diagrams, product lifecycle, interfaces, data flows, and integration points with other systems.
• Collaborate with business leaders and product managers: to understand regional business requirements and translate them into user stories/functional specifications.
• to define and prioritize system enhancements and new features.
• Collaborate with Cards system vendor and internal technology teams to ensure the system implementation is aligned with business requirements and industry best practices.
• Evaluate business processes, conduct impact analysis and feasibility studies, and provide compelling and innovative solutions.
• Analyze and evaluate existing processes and systems to identify areas for improvement and optimisation.
• Provide guidance and support to business analysts and development teams across different phases of implementation.
• Stay up-to-date with industry trends, latest technology, and best practices in modernising systems and automating processes.

Qualifications

• Good knowledge of consumer and corporate cards’ product lifecycle (credit card, debit card, unsecured loans) and business process.
• Knowledge in other credit product domain would be added advantages.
• Experience in Digital Banking & business process reengineering project will be added advantages.
• Possess business analysis experience.
• Strong analytical skills with the ability to assimilate information quickly and gain consensus from multiple stakeholders when required.
• Good oral and written communication skills, including documentation and presentation skills.
• Comfortable communicating across business divisions and levels of seniority Experience in agile/SCRUM deliver/SDLC, digital initiatives involving technologies such as microservices, API, cloud etc. will be added advantages.

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry-leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here

As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.