Brand Ambassador Retail Sales — Penang

The Swatch Group (Malaysia) Sdn Bhd; Penang; On-site; MYR 20,000 - 36,000; Full time

Job summary

The Swatch Group (Malaysia) Sdn Bhd is seeking a Retail Sales Assistant to deliver exceptional customer service at Gurney Plaza, Penang. You will engage customers with product knowledge and brand storytelling and support daily store operations including merchandising and stock management. The role focuses on driving sales and representing Swatch values.

Flexibility to work weekends and shifts is required. Training will be provided for those new to retail.

Qualifications

• Passion for fashion, lifestyle, and customer experience.
• Good communication and interpersonal skills.
• A team player with a positive, energetic attitude.
• Retail or sales experience preferred, but not required. Training will be provided.

Responsibilities

• Deliver outstanding customer service, ensuring an engaging and personalized shopping experience.
• Share product knowledge and brand storytelling with passion and confidence.
• Support daily store operations, including merchandising, stock management, and visual presentation.
• Drive sales by achieving individual and team targets.
• Act as a Swatch brand ambassador, embodying our values and culture.

Skills

Customer service passion

Communication skills

Interpersonal skills

Team player

Retail experience

Weekend availability

Job description

The Swatch Group (Malaysia) Sdn Bhd is seeking a Retail Sales Assistant to deliver exceptional customer service at Gurney Plaza, Penang. You will engage customers with product knowledge and brand storytelling and support daily store operations including merchandising and stock management. The role focuses on driving sales and representing Swatch values.

Flexibility to work weekends and shifts is required. Training will be provided for those new to retail.