Branch Support Admin (Loan Processing) - Cheras, KL

Carsome Sdn Bhd; Kuala Lumpur; On-site; MYR 28,000 - 45,000; Full time

Job summary

Carsome Sdn Bhd in Kuala Lumpur Cheras is seeking a Branch Support Admin to assist loan processing and customer inquiries. You will coordinate with external parties, support the sales team, and ensure proper documentation and payment handling.

The ideal candidate has 1–2 years in Sales Admin within the automotive industry and strong communication skills. A certificate/diploma or degree is preferred, with good teamwork and banking relations.

Qualifications

• Preferably certificate/diploma/degree with relevant experience.
• 1–2 years in Sales Admin in the automotive industry.
• Good communication skills and teamwork; strong connections with financial institutions.

Responsibilities

• Coordinate with external parties for ownership transfer and insurance.
• Support ground operations and maintain inventory keys and stock.
• Verify and upload vehicle documents, and handle cheque and bank transfers.
• Manage receipts, petty cash, and payment-related tasks.

Skills

Communication skills

Teamwork

Bank connections

Education

Certificate/Diploma/Degree

Job description

Branch Support Admin (Loan Processing) - Cheras, KL

CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team.

Your Day-to-Day

Administrative Support

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer price.
• Print official receipts and petty cash documents.

Inventory Management

• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.

Documentation Support

• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Your Know-How

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork
• Good connections with financial institutions

Unlock job insights

Hirer responsiveness Salary match Number of applicants

CARSOME is Southeast Asia's largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region's used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

CARSOME is Southeast Asia's largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region's used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

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