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2201 United Overseas Bank (Malaysia) Bhd (UOB Malaysia) in Sabah seeks a Branch Service Manager to oversee branch customer service, assist with account opening, and manage daily back-office tasks. The role collaborates on OBR referrals and supports PFS and EE sales initiatives within the branch.
The position emphasizes a strong customer-first approach aligned with UOB’s values, requiring hands-on service at the Sandakan branch and close teamwork with branch staff.
Company: 2201 United Overseas Bank (Malaysia) Bhd
United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values - Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.
Branch Service Manager is responsible for all general customer service task at branch. BSM is require to support in account opening and customer service as well as to handle daily back office task. BSM also involve in branch sales collaboration (OBR referrals) and support PFS & EE sales related activities.
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UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.