Branch Manager (Johor Bahru Branch)

CGC Malaysia; Johor Bahru; Sur place; MYR 120 000 - 180 000; Plein temps

Résumé du poste

CGC Malaysia is seeking an experienced professional to lead branch operations in Malaysia. The role focuses on achieving loan targets, expanding business networks, and promoting corporate activities especially for SMEs.

You will oversee P&L, ensure policy compliance, and drive staff performance and customer satisfaction. The ideal candidate holds a degree in Marketing, Banking, Finance, Accounting or Business Administration with 7–10 years in a similar capacity, and possesses strong leadership,

Qualifications

• Degree in Marketing, Banking, Finance, Accounting or Business Administration.
• Experience in branch management and customer servicing preferred.

Responsabilités

• Meet and monitor branch targets for loan approvals and disbursements.
• Expand business networks with FIs, contractors, and customers.
• Plan and execute marketing activities to serve SMEs and promoteCorp activities.
• Forecast and monitor branch profit and loss, including expenses and recoveries.
• Rectify audit findings and implement improvements.

Connaissances

Communication

Marketing

Sales

Negotiation

Interpersonal skills

Writing & Presentation

Leadership

Analytical skills

Result oriented

Formation

Degree in Marketing/Banking/Finance/Accounting/Business Administration

Outils

Microsoft Office

Description du poste

Responsibilities

Job Responsibilities:

• Ensure branch meets the target set by the Management i.e. Number and amount of loan approval and loan disbursement and monitor pre-disbursement for the approved loans and to perform site visit as and when required.
• Establish business contacts and to expand of business networks opportunities. i.e : Fis /Contract Awarder and Customer.
• Plan, formulate and design marketing activities to achieve the target set as well as represent and promote Corporation’s business activities especially in serving SMEs.
• Forecast and monitor branch profit and loss (income, expenses, provision and recovery) to ensure branch is well managed.
• Ensure any irregularities highlighted in Audit finding are rectified and are recommended for improvement and implementation.
• Ensure policies and procedures of the Corporation are complied and adhered by the staff at all times i.e. Monitor and verify Self Audit Checklist, Petty cash, and Staff personal claims.
• Collaborate with human capital in terms of monitoring and verify staff attendance, KPI, managing Performance Improvement Plan (PIP), conduct first interview at branch level, submit staff confirmations, and recommend training for the staff in order to expend development among staff.
• Ensure all staffs meet the submission paper to vet and to ensure quality of papers submitted by sales staff prior submission to Credit Evaluation Department
• Responsible for overall customer satisfaction, service quality and branch operational efficiency or to perform any of other ad hoc duties as assigned from time to time
• Monitor and to ensure the weekly & monthly reports are submitted to Head office on time.
• Responsible in managing the branch including destruction file to be conducted timely and housekeeping cleanliness etc.

Qualifications

Qualification : Degree in Marketing, Banking, Finance, Accounting or Business Administration

Experience : Minimum 7-10 years related experience in similar capacity.

Knowledge : Credit, Marketing, Loan Administration, Rehabilitation, Recovery, Branch Management, General and Current Issues.

Skills/Competencies: Excellent communication, Marketing, Selling, Negotiation and interpersonal, Writing and Presentation skills, strong leadership, analytical skill and result oriented.

Others : Computer literate and have good business contacts.