Branch Leader: Sales, Service & Compliance

AFFIN Group; Sepang; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading financial services organization in Malaysia is seeking a Branch Manager to oversee personnel and operations at the branch. The ideal candidate will drive sales targets, ensure compliance with regulatory requirements, and monitor customer service levels. Responsibilities also include staff development and conducting training to enhance productivity. This role demands strong leadership skills and a commitment to maintaining high operational standards.

Responsibilities

• Managing and overseeing branch personnel and operations.
• Driving branch sales targets and profitability.
• Ensuring compliance with regulatory requirements.
• Monitoring customer service levels and complaint resolution.
• Conducting staff training and development.

Job description

A leading financial services organization in Malaysia is seeking a Branch Manager to oversee personnel and operations at the branch. The ideal candidate will drive sales targets, ensure compliance with regulatory requirements, and monitor customer service levels. Responsibilities also include staff development and conducting training to enhance productivity. This role demands strong leadership skills and a commitment to maintaining high operational standards.