Biochemistry & Serology Lab Director — Strategy & Quality

KPJ Selangor Specialist Hospital; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

KPJ Selangor Specialist Hospital is seeking an experienced Strategic & Operational Leader to oversee the laboratory's daily operations, ensuring timely, accurate, and high-quality diagnostic services at our hospital in Malaysia.

The role encompasses quality and compliance, human resource management, financial and resource management, and innovation with liaison to clinicians and clients for service excellence. You will mentor a multidisciplinary team and drive continuous improvement.

Responsibilities

• Lead daily laboratory operations to ensure timely, accurate, and high-quality diagnostic services.
• Develop and implement strategic plans aligned with hospital direction and growth.
• Monitor KPIs, turnaround times, test volumes, productivity, and client satisfaction.
• Plan, organize, direct, and evaluate daily lab operations for efficient service delivery.
• Oversee compliance with regulations and accreditation standards; participate in audits and proficiency testing.
• Promote quality culture and patient safety; review SOPs, risk registers, and quality indicators.

Job description

KPJ Selangor Specialist Hospital is seeking an experienced Strategic & Operational Leader to oversee the laboratory's daily operations, ensuring timely, accurate, and high-quality diagnostic services at our hospital in Malaysia.

The role encompasses quality and compliance, human resource management, financial and resource management, and innovation with liaison to clinicians and clients for service excellence. You will mentor a multidisciplinary team and drive continuous improvement.