Billing Operations Analyst

Synnex (Thailand) Public Company Limited; Selangor; On-site; MYR 37,000 - 66,000; Full time

Job summary

Synnex (Thailand) Public Company Limited is seeking a Billing Operations professional to manage customer invoice processing, generate and issue invoices, and resolve billing queries in collaboration with the sales, finance, and accounting teams.

You will support month-end close, audits, and maintain accurate billing records while ensuring timely invoicing and effective communication with stakeholders. Shifts may be required to meet business needs, in a professional office environment.

Qualifications

• 3 to 5 years of relevant work experience is required.
• Bachelor's Degree is required.
• Bachelor's Degree in Accounting is highly preferred.
• Able to use common office equipment.
• Able to demonstrate complex problem solving, critical thinking, and decision-making.
• Able to communicate clearly and convey necessary information.
• Able to adjust readily to change and adapt as needed.

Responsibilities

• Processing and issuing accurate customer invoices and validate pricing and taxes.
• Monitor sales orders and goods/service receipt across APJ countries and issue timely invoices.
• Monitor and issue credit notes for returns / RMA / rebates.
• Manual adjustment: issue create & debit notes for adjustments.
• Analyze and resolve customer discrepancies with SO/PO teams.
• Process outstanding orders to clear backlogs.
• Follow up with credit and collection teams to remove blocks.
• Support monthly, quarterly and ad hoc audits; maintain records.
• Month end close reporting, reconciliation and clearing duties.
• Own the billing process and participate in process improvements.

Skills

Attention to detail

Clear communication

Problem solving

Independence

Team collaboration

Education

Bachelor's Degree

Bachelor's Degree in Accounting

Job description

Synnex (Thailand) Public Company Limited is seeking a Billing Operations professional to manage customer invoice processing, generate and issue invoices, and resolve billing queries in collaboration with the sales, finance, and accounting teams.

You will support month-end close, audits, and maintain accurate billing records while ensuring timely invoicing and effective communication with stakeholders. Shifts may be required to meet business needs, in a professional office environment.