Bilingual Inside Sales Executive (English & Mandarin)

ANCILE Solutions; Bayan Lepas; On-site; MYR 42,000 - 70,000; Full time

Job summary

Jora Malaysia in Penang is seeking a results-driven sales professional to proactively reach out to prospects by phone, email, and online platforms, qualify leads, and build strong relationships with customers by understanding their needs.

You will present features, collaborate with Account Managers, maintain CRM records, follow up on proposals, and strive to achieve monthly and quarterly targets while contributing to marketing campaigns.

Qualifications

• Minimum Diploma/Degree in any field.
• Preferably with at least two (2) years of experience in sales, business development, or purchasing within the IT industry.
• Strong analytical, problem-solving, and reporting skills.
• Able to work independently with minimal supervision; reliable, highly motivated, and performance-driven.
• Possesses good communication and interpersonal skills, with the ability to work effectively as part of a team.

Responsibilities

• Proactively reach out to prospects through calls, emails, and online platforms to generate new leads.
• Qualify inbound and outbound leads to identify business opportunities.
• Build and maintain strong relationships with customers by understanding their needs and offering tailored solutions.
• Present product/service features and benefits to customers, including upselling and cross-selling opportunities.
• Collaborate with Account Managers and Sales Executives to support deal registration, quotations, and negotiations.
• Maintain accurate and up-to-date customer records in CRM/ERP systems.
• Follow up on proposals, quotations, and sales opportunities to ensure timely closure.
• Achieve or exceed monthly and quarterly sales targets.
• Provide input to marketing campaigns and support promotional events/webinars.
• Stay updated on industry trends, competitors, and product knowledge.

Skills

Sales

Business Development

Client Relationships

Communication

Teamwork

Education

Diploma/Degree in any field

Tools

CRM/ERP systems

Microsoft Excel

Outlook

Job description

Jora Malaysia in Penang is seeking a results-driven sales professional to proactively reach out to prospects by phone, email, and online platforms, qualify leads, and build strong relationships with customers by understanding their needs.

You will present features, collaborate with Account Managers, maintain CRM records, follow up on proposals, and strive to achieve monthly and quarterly targets while contributing to marketing campaigns.