Bilingual Customer Service Exec - English & BM

Telecontinent; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A fast-growing BPO company in Kuala Lumpur seeks customer service representatives to deal with customers via inbound calls and emails. Candidates should have a minimum of SPM, be proficient in English and Bahasa Malaysia, and strong computer skills. The position offers an attractive salary with allowances, EPF, and SOCSO contributions. Fresh graduates are welcome to apply, making this a great opportunity for those looking to start their careers in a dynamic environment.

Benefits

Attractive basic salary with allowances & commissions

EPF, SOCSO, and EIS contributions

Shift & OT Allowance

Smart Casual Attire

Convenient location with access to public transport

Qualifications

• Minimum SPM and above (fresh graduates are encouraged to apply).
• Proficient in English and Bahasa Malaysia.
• Able to speak Mandarin is an added advantage.

Responsibilities

• Deal directly with customers via inbound calls and email enquiries.
• Record and answer customer inquiries.
• Obtain any relevant information to handle service inquiries.
• Modify the details in the system as per requests.

Skills

Proficient in English

Proficient in Bahasa Malaysia

Strong computer skills

Ability to speak Mandarin

Education

Minimum SPM

Tools

Microsoft Office

Job description

A fast-growing BPO company in Kuala Lumpur seeks customer service representatives to deal with customers via inbound calls and emails. Candidates should have a minimum of SPM, be proficient in English and Bahasa Malaysia, and strong computer skills. The position offers an attractive salary with allowances, EPF, and SOCSO contributions. Fresh graduates are welcome to apply, making this a great opportunity for those looking to start their careers in a dynamic environment.