Bilingual Collections & Admin Coordinator

Seong Trading Sdn Bhd; Kajang; On-site; MYR 36,000 - 60,000; Full time

Job summary

Seong Trading Sdn Bhd is seeking a Collection cum Admin Executive to join our Bandar Mahkota Cheras team. This full-time role combines debt collections with essential administrative duties to keep operations running smoothly.

You will follow up on payments, send reminders, and maintain accurate records while assisting customers with payment arrangements. Strong language skills and MS Office proficiency are required in a fast-paced environment.

Qualifications

• 2-3 years experience in collections, AR or related admin role
• Must be able to speak English, Bahasa Malaysia and Chinese
• Strong communication and negotiation skills
• Proficiency in MS Office (Excel/Word)
• Excellent organisational skills and attention to detail
• Ability to work independently and in a team
• Diploma/certificate in business administration preferred

Responsibilities

• Follow up with customers on outstanding payments via phone, email, and messaging
• Send payment reminders, statements, and collection reports
• Maintain accurate records of collections and payment statuses
• Assist with payment arrangements and basic negotiations
• Handle filing, documentation, and data entry
• Maintain organized records for tracking, reporting, and audits
• Support daily office administration and general operations
• Perform other ad-hoc duties as assigned by management

Skills

Communication skills

Negotiation

Organizational skills

Attention to detail

Teamwork

Problem solving

Customer service

Education

Diploma or certificate in business administration

Tools

Excel

Word

Microsoft Office

Job description

Seong Trading Sdn Bhd is seeking a Collection cum Admin Executive to join our Bandar Mahkota Cheras team. This full-time role combines debt collections with essential administrative duties to keep operations running smoothly.

You will follow up on payments, send reminders, and maintain accurate records while assisting customers with payment arrangements. Strong language skills and MS Office proficiency are required in a fast-paced environment.