Beauty Consultant - makeup & skincare

Luxasia Group; Johor Bahru; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Market-aligned salary

Sales commissions/bonuses

Employee Product Privileges

Internal mobility

Continuous training

Medical insurance

Inclusive culture

Job summary

Guerlain Malaysia is seeking a passionate Beauty Ambassador to bring the House’s spirit to life in-store. You will inspire customers through your expertise, warmth, and authentic service, guiding each client with personalised skincare consultations and product demonstrations.

You will strive to meet personal sales targets, deliver memorable beauty journeys, and uphold Guerlain’s elegant, luxury standards in a collaborative team environment.

Qualifications

• Experience in beauty or luxury retail is a plus.
• Strong interpersonal skills and ability to upsell respectfully.
• Ability to meet personal sales targets and KPIs.

Responsibilities

• Achieve personal sales targets and KPIs.
• Elevate transactions with link selling and personalized recommendations.
• Welcome clients warmly and confidently with the Guerlain greeting.
• Provide tailored skincare consultations and demonstrations.
• Deliver custom-fit beauty rituals and advice for clients.

Skills

Customer service

Sales

Communication

Product knowledge

Job description

Join the World of Timeless Beauty.

At Guerlain, every encounter is an experience of elegance, artistry, and innovation. As our Beauty Ambassador, you’ll bring the House’s spirit to life — inspiring customers through your expertise, passion, and authenticity.

You’ll not only achieve your sales goals but also create memorable beauty journeys for every client you meet.

Your Role:

Sales & Customer Experience

• Strive to achieve your personal sales targets and KPIs — because success is beautiful too.
• Elevate every transaction through genuine connection, link selling, and personalized recommendations.
• Welcome each client with warmth and confidence —“Welcome to Guerlain.”
• Provide tailored skincare consultations and demonstrate products using Dare to Be techniques.
• Deliver custom-fit beauty rituals and advice that suit every client’s needs and lifestyle.

Image & Presentation

• Dress the part — wearing Guerlain’s uniform with confidence and pride.
• Embody the elegance and sophistication of the Guerlain brand at all times.
• Use only Guerlain products during working hours to represent the brand authentically.

Team Spirit

• Support your teammates and contribute to a positive, collaborative counter environment.
• Take initiative on assigned tasks and work closely with your Retail or Sales Manager to achieve shared goals.
• Communicate openly and celebrate each other’s successes — together, we shine brighter.

Who You Are:

• Passionate aboutbeauty, luxury, and human connection
• Apeople person— confident, genuine, and approachable
• Ateam playerwho uplifts others and thrives in a dynamic retail environment
• Well-groomed and service-driven, always ready to represent the Guerlain spirit

Be part of the Guerlain legacy.

Join us in crafting beauty experiences that inspire confidence, emotion, and timeless elegance — one client at a time.

• Market-aligned salary and performance-based incentives
• Sales commissions or bonuses for eligible retail roles
• Employee Product Privileges
• Opportunities for internal mobility across LVMH maisons and regions
• Ongoing professional and technical training (beauty expertise, retail excellence, management skills)
• Medical insurance coverage, mental wellbeing support
• Inclusive & Diverse Culture