Make Up Expert

LUXASIA; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Market-aligned salary

Performance-based incentives

Medical insurance coverage

Ongoing professional training

Employee product privileges

Ongoing professional and technical培训

Medical insurance coverage

Inclusive & Diverse Culture

Job summary

A leading luxury beauty brand in Kuala Lumpur is seeking a Make-Up Expert to provide exceptional artistry and customer service. In this role, you will create unforgettable beauty transformations, achieve sales targets, and represent the brand with pride and elegance. Ideal candidates will be passionate about make-up and possess strong communication skills. Competitive salary, performance incentives, and opportunities for growth within a dynamic retail environment are offered.

Qualifications

• Passionate about make-up with flair for artistry and storytelling.
• Confident and creative while being customer-focused.
• Impeccably groomed and naturally service-minded.

Responsibilities

• Deliver exceptional make-up artistry that enhances clients' individuality.
• Achieve sales targets through engaging demonstrations and product recommendations.
• Represent Guerlain's image with pride and embody professionalism.
• Achieve set sales targets through engaging demonstrations, link selling, and expert product recommendations
• Create an elevated customer experience from the very first "Welcome to Guerlain" to the final touch of lipstick
• Strive to achieve your personal sales targets and KPIs — because success is beautiful too

Skills

Make-up artistry

Customer service

Product knowledge

Sales techniques

Team collaboration

Job description

Overview

At Guerlain, artistry meets innovation. As our Make-Up Expert, you will embody the spirit of the House — transforming every client interaction into a moment of confidence, creativity, and luxury. You are more than an artist — you are a storyteller of beauty, representing the timeless allure of Guerlain.

Make-Up Artistry & Customer Sales Services Experience

• Deliver exceptional make-up artistry that enhances each client's individuality
• Provide personalized consultations — from flawless complexion to signature looks — using Guerlain's iconic products
• Master the Dare to Be techniques to create unforgettable beauty transformations
• Achieve set sales targets through engaging demonstrations, link selling, and expert product recommendations
• Create an elevated customer experience from the very first "Welcome to Guerlain" to the final touch of lipstick
• Strive to achieve your personal sales targets and KPIs — because success is beautiful too

Brand Expertise & Education

• Stay inspired — attend all brand trainings to deepen your artistry, product, and skincare knowledge
• Share new techniques, trends, and product insights with your teammates
• Keep the make-up counter immaculate — from tester hygiene to product presentation — reflecting the Maison's excellence
• Ensure all tools and testers are clean, available, and up to Guerlain's high standards

Image & Presentation

• Represent Guerlain's image with pride, grace, and style — your look speaks our language of beauty
• Wear the Guerlain uniform and use Guerlain products exclusively during working hours
• Embody poise, professionalism, and elegance at all times

Team Collaboration

• Partner closely with your team and Retail Manager to achieve shared goals
• Support team initiatives and maintain positive energy at the counter
• Communicate openly and celebrate collective success — teamwork makes beauty shine brighter

Requirements

Who You Are

• A passionate make-up lover with a flair for artistry and storytelling
• Confident, creative, and customer-obsessed
• Luxury-oriented yet approachable and genuine
• A team player with great energy and drive
• Impeccably groomed and naturally service-minded

Join Guerlain and redefine beauty with confidence and creativity.

Become part of a House where art, innovation, and passion meet — and every face you touch becomes a masterpiece.

Benefits

• Market-aligned salary and performance-based incentives
• Sales commissions or bonuses for eligible retail roles
• Employee Product Privileges
• Opportunities for internal mobility across LVMH maisons and regions
• Ongoing professional and technical training (beauty expertise, retail excellence, management skills)
• Medical insurance coverage, mental wellbeing support
• Inclusive & Diverse Culture