Aesthetic Beauty Consultant: Client Care & Growth

LS MEDICAL GROUP; West Coast Division; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Health & wellness programmes

Staff discounts on aesthetic services

Career development opportunities

Industry training & product knowledge

Job summary

LS Medical Group in Kota Kinabalu, Sabah, is seeking a Beauty Consultant to guide clients through their aesthetic journey, recommend tailored solutions and drive clinic sales. You will be the face of the clinic, building relationships and ensuring a high-touch client experience.

The role requires 2+ years in sales or beauty services, strong communication, knowledge of skincare and aesthetic treatments, and the ability to meet targets in a fast-paced environment.

Qualifications

• 2+ years of experience in sales, customer service or beauty industry roles.
• Strong understanding of aesthetic treatments, skincare and beauty services.
• Excellent communication and interpersonal skills; ability to build rapport quickly.
• Proven ability to meet and exceed sales targets in a customer-facing environment.
• Knowledge of skin types/conditions and ability to address client concerns.
• Proficiency with clinic management software and POS systems.
• Fluency in English and Malay; Mandarin is a plus.
• Attention to detail and organisational skills.
• Professional appearance and grooming standards.
• Team player with supporting clinic operations.
• Problem-solving mindset with a client-focused approach.
• Certification or training in beauty, aesthetics or sales is advantageous.

Responsibilities

• Greet and welcome clients professionally and warmly.
• Conduct thorough consultations to understand aesthetic goals.
• Provide product and service recommendations based on skin assessments.
• Present aesthetic packages and pricing clearly.
• Process bookings, payments and admin efficiently.
• Educate on pre/post-treatment care to optimise results.
• Build client relationships to drive repeat business and referrals.
• Achieve and exceed individual sales targets and clinic revenue goals.
• Maintain detailed client records and follow-up communications.
• Stay updated on aesthetic treatments, products and industry trends.
• Collaborate with clinical staff for seamless client experiences.
• Handle client enquiries and concerns with professionalism and empathy.

Skills

Sales experience

Customer service

Communication skills

Knowledge of aesthetic treatments

Skin type knowledge

Meet sales targets

Clinic management software

POS / cash handling

English proficiency

Malay proficiency

Education

Beauty certification or training (advantage)

Tools

Clinic management software

Point-of-sale systems

Job description

LS Medical Group in Kota Kinabalu, Sabah, is seeking a Beauty Consultant to guide clients through their aesthetic journey, recommend tailored solutions and drive clinic sales. You will be the face of the clinic, building relationships and ensuring a high-touch client experience.

The role requires 2+ years in sales or beauty services, strong communication, knowledge of skincare and aesthetic treatments, and the ability to meet targets in a fast-paced environment.