Barista - Tealive AEON Shah Alam

Loob Holding Sdn Bhd; Shah Alam; On-site; MYR 28,000 - 42,000; Full time

Job summary

Loob Holding Sdn Bhd, operator of Tealive in Shah Alam, is seeking a friendly barista to greet customers with enthusiasm, brew beverages, and serve drinks with care. You will explain Tealive products and promote upsell opportunities while ensuring all drinks meet our quality standards.

Maintain a clean dining area, restock supplies, and follow SOPs to deliver a positive customer experience. This is a fast-paced, customer-facing role in a Tealive outlet.

Qualifications

• Greet customers with a positive attitude and enthusiasm.
• Explain Tealive products clearly to customers.
• Promote and upsell Tealive beverages and snacks.
• Follow SOPs to ensure drink quality and consistency.
• Maintain cleanliness and restock dining areas and equipment.

Responsibilities

• Welcome customers with a big smile and enthusiasm.
• Brew coffee or tea and serve drinks to customers.
• Explain Tealive products clearly and promote upsell opportunities.
• Clean, restock, and sanitize dining areas and equipment.

Skills

Customer service

Barista skills

Upselling

Quality awareness

Teamwork

Job description

• To welcome and greet customer with a big smile and enthusiasm
• To brew coffee or tea and to serve the drinks to customers
• Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP
• Able to explain all Tealive products clearly to customers, and to promote/upsell the products at all times
• Cleaning and restocking work and dining areas, emptying trash, and sanitizing equipment and utensils