Barista & Retail Crew: Service, Coffee & POS

PAUL Bakery Malaysia; Sepang; On-site; MYR 20,000 - 27,000; Full time

Job summary

PAUL Bakery Malaysia is seeking a friendly Barista cum Retail Crew to prepare and serve beverages to PAUL Malaysia's quality standards, while supporting retail sales and daily outlet operations.

You will provide courteous customer service, maintain product presentation and outlet cleanliness, handle transactions accurately, replenish products and ensure compliance with food safety, hygiene and Halal requirements.

Qualifications

• Minimum SPM or equivalent preferred.
• Experience as barista/retail crew or cashier is an advantage.
• Basic knowledge of coffee preparation and customer service.
• Able to communicate in Bahasa Malaysia and/or English.
• Basic numeracy and ability to operate a POS system.
• Willing to obtain food-handling certification and typhoid vaccination.
• Customer-focused and service-oriented.
• Able to work quickly and accurately in a busy outlet.
• Good teamwork and communication skills.
• Strong awareness of hygiene and food safety.

Responsibilities

• Prepare and serve coffee, tea, chocolate, and other drinks per PAUL Malaysia recipes and standards.
• Operate espresso machines, grinders, blenders and other beverage equipment safely.
• Maintain beverage quality, temperature, taste and presentation.
• Assist customers in selecting breads, pastries, cakes, sandwiches and other items.
• Greet customers in a friendly, courteous and professional manner.
• Take orders accurately and confirm special requests.
• Operate the POS system and process payments correctly.
• Comply with food safety, hygiene, sanitation and halal requirements.
• Complete opening and closing duties according to outlet checklists.

Skills

Customer service

Cash handling

POS system

Teamwork

Education

SPM or equivalent

Tools

Espresso machines

Coffee grinders

POS system

Job description

PAUL Bakery Malaysia is seeking a friendly Barista cum Retail Crew to prepare and serve beverages to PAUL Malaysia's quality standards, while supporting retail sales and daily outlet operations.

You will provide courteous customer service, maintain product presentation and outlet cleanliness, handle transactions accurately, replenish products and ensure compliance with food safety, hygiene and Halal requirements.