Barista Manager

Jobstreet Malaysia; Kuala Lumpur; On-site; MYR 78,000 - 112,000; Full time

Benefits offered by this job

Competitive salary

Staff meals

Employee well-being

Growth opportunities

Input into drink development

Opening cafe team training

Job summary

Jora Malaysia is opening a new café in Kuala Lumpur and seeks an experienced Barista Manager to lead daily operations and build a skilled, customer‑focused team. You will oversee espresso drinks, beverages and grab‑and‑go items, ensuring high standards, efficiency and guest satisfaction.

This hands-on role requires deep barista experience, staff coaching ability and a commitment to consistent quality, hygiene and service. Weekend shifts and a collaborative, growth‑minded environment are offered.

Qualifications

• Experience leading a cafe or fast-paced beverage operation.
• Strong knowledge of espresso extraction, grinder calibration, milk steaming and latte art.
• Experience cleaning, maintaining and troubleshooting commercial espresso equipment.
• Excellent customer-service and communication skills.
• Proven leadership and staff-training abilities.

Responsibilities

• Lead the daily operation of the café and maintain a smooth, efficient service.
• Prepare and oversee the preparation of espresso drinks, coffee, tea, juices and smoothies.
• Maintain consistent standards for flavour, presentation, portioning and service.
• Deliver warm, attentive and professional customer service.
• Train, coach and supervise baristas and front‑of‑house café staff.
• Build a positive, respectful and supportive team culture.
• Monitor staff performance and provide regular guidance and feedback.
• Maintain espresso machines, grinders and other café equipment, including routine cleaning and basic troubleshooting.
• Ensure high standards of latte art, milk preparation and espresso extraction.
• Establish and enforce drink recipes, preparation methods and quality‑control procedures.
• Oversee café cleanliness, food hygiene and safe handling practices.
• Manage opening, closing and daily operating procedures.
• Monitor stock levels, minimise waste and coordinate ordering with suppliers.
• Ensure pastries and grab‑and‑go items are attractively displayed, fresh and properly stored.
• Respond professionally to customer concerns and use feedback to improve service.
• Work closely with management on menu development, promotions and operational improvements

Skills

Barista management

Espresso extraction

Latte art

Staff training

Customer service

Leadership

Quality control

Food hygiene

Stock management

Menu development

Tools

Espresso machines

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are preparing to open a new café located next to Berjaya Times Square in Kuala Lumpur.

The café will operate at the front of a larger restaurant but will have its own management team and distinct service style. It will offer speciality coffee, tea, juices, smoothies, pastries and convenient grab-and-go food.

Our goal is to create a warm, efficient and welcoming café known for excellent drinks, consistent quality and genuinely outstanding customer service.

About the Role

We are seeking an experienced Barista Manager to lead the café’s daily operations and develop a skilled, confident and customer-focused team.

This is a hands‑on role for someone with deep barista experience who understands every aspect of a successful café—from espresso preparation and latte art to equipment care, quality control, staff training and guest service.

The Barista Manager will be responsible for ensuring that every drink is prepared to a consistently high standard, every customer feels welcomed and the café remains clean, efficient and professionally managed.

Key Responsibilities

• Lead the daily operation of the café and maintain a smooth, efficient service
• Prepare and oversee the preparation of espresso drinks, coffee, tea, juices and smoothies
• Maintain consistent standards for flavour, presentation, portioning and service
• Deliver warm, attentive and professional customer service
• Train, coach and supervise baristas and front‑of‑house café staff
• Build a positive, respectful and supportive team culture
• Monitor staff performance and provide regular guidance and feedback
• Maintain espresso machines, grinders and other café equipment, including routine cleaning and basic troubleshooting
• Ensure high standards of latte art, milk preparation and espresso extraction
• Establish and enforce drink recipes, preparation methods and quality‑control procedures
• Oversee café cleanliness, food hygiene and safe handling practices
• Manage opening, closing and daily operating procedures
• Monitor stock levels, minimise waste and coordinate ordering with suppliers
• Ensure pastries and grab‑and‑go items are attractively displayed, fresh and properly stored
• Respond professionally to customer concerns and use feedback to improve service
• Work closely with management on menu development, promotions and operational improvements

What We Are Looking For

• At least 4–5 years of professional barista experience
• Strong knowledge of espresso extraction, grinder calibration, milk steaming and latte art
• Experience cleaning, maintaining and troubleshooting commercial espresso equipment
• Exceptional customer‑service and communication skills
• Strong leadership and staff‑training abilities
• A sharp eye for quality, consistency and presentation
• Good understanding of café hygiene, food safety and cleaning procedures
• Ability to lead a busy service while remaining calm, organised and approachable
• Experience with juices, smoothies, tea, pastries or grab‑and‑go food is an advantage
• Familiarity with stock control, ordering and waste management
• Willingness to work weekends, public holidays and varying shifts as required

What We Offer

• Competitive salary based on experience and skills
• Input into drink development, service standards and operating procedures
• Opportunity to build and train the opening café team
• Staff meals and beverages
• A supportive working environment that values quality, professionalism and employee well-being
• Opportunities for growth as the business develops