Barista & Customer Experience Specialist (Training Provided)

Zuspresso (M) Sdn Bhd; Penang; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Training provided

Friendly work environment

Job summary

Zuspresso (M) Sdn Bhd in Penang is seeking friendly, energetic staff to prepare and serve hot and cold beverages, describe menu items, and engage customers with a warm, welcoming service standard.

No prior barista experience is required as training will be provided; the role emphasizes attentiveness, teamwork, and accurate cash handling. Fluency in English and Bahasa Malaysia is essential, and vaccination is required.

Qualifications

• Vaccinated with at least 2 doses.
• Secondary School/SPM certificate required.
• Good command of written and spoken English and Bahasa Malaysia.
• Good interpersonal skills, energetic, and eager to learn.
• Own transport preferred.
• Non-barista experience welcome as training will be provided.

Responsibilities

• Prepare and serve hot and cold drinks according to recipes and presentation standards.
• Clean and sanitize work and seating areas, utensils, and equipment.
• Responsible for stock arrangement.
• Greet and connect with every customer.
• Describe menu items, service and recommend products to customers.
• Receive and process customer payments.
• Ensure high quality of service.

Skills

Customer service

Bilingual English/BM

Interpersonal skills

Willing to learn

Education

SPM/Secondary

Job description

Zuspresso (M) Sdn Bhd in Penang is seeking friendly, energetic staff to prepare and serve hot and cold beverages, describe menu items, and engage customers with a warm, welcoming service standard.

No prior barista experience is required as training will be provided; the role emphasizes attentiveness, teamwork, and accurate cash handling. Fluency in English and Bahasa Malaysia is essential, and vaccination is required.