Barista Cum Sandwichstar

Shining Continuum Symmetry Sdn Bhd (O'Briens); Kuala Lumpur; On-site; MYR 27,000 - 42,000; Full time

Job summary

Shining Continuum Symmetry Sdn Bhd (O'Briens) in Kuala Lumpur invites energetic cafe staff to join our service team. You will prepare sandwiches, salads, wraps, and beverages to our precise recipes, ensuring consistency in taste and presentation.

Daily duties include greeting customers, taking orders, upselling, serving promptly, and handling payments with our POS. You will uphold cleanliness, food safety, and company values while contributing to a friendly, efficient cafe experience.

Qualifications

• Experience in fast-paced cafe or food service is preferred.
• Ability to greet customers, upsell, and take orders accurately.
• Knowledge of basic food safety and hygiene practices.

Responsibilities

• Prepare sandwiches, salads, wraps, and beverages following recipes and standards.
• Operate coffee machines and beverage equipment safely and correctly.
• Maintain cleanliness and hygiene across work areas and stations.
• Handle payments accurately using POS and process cash/card/e-wallet payments.
• Assist in opening/closing duties and daily cleaning checklists.

Skills

Customer service

Cash handling

Food safety

Team coordination

Tools

POS System

Job description

• Prepare sandwiches, salads, wraps, and other menu items according to O’Briens recipes and presentation standards
• Prepare and serve coffee, tea, smoothies, and other beverages to company specifications.
• Operate coffee machines and beverage equipment correctly and safely.
• Ensure consistency in food portioning, taste, and presentation..
• Replenish food and drinks displays, ensuring freshness and quality at all times

2.Customer Service.

• Greet customers warmly and take orders accurately using GAT (Greet, Assist, Thanks).
• Provide menu recommendations and promote upselling of food and beverages.
• Serve food and drinks promptly and professionally.
• Handle customer inquiries and complaints politely, escalating when necessary.
• Build rapport with regular customers to enhance loyalty
• Maintain high standards of cleanliness and hygiene in the café.
• Follow proper food handling, sanitation, and health & safety procedures.
• Clean and sanitize workstations, equipment, and utensils regularly.
• Assist in café opening and closing cleaning checklists.

4.Teamwork & Support

• Work collaboratively with fellow team members to ensure smooth operations.
• Participate in daily briefings led by immediate superiors or management.
• Uphold O’Briens’ core values

5.Sales & Cash Handling

• Operate POS systems for order taking and payments.
• Ensure accuracy in handling cash, cards, and e-payment transactions.
• Support promotions and upselling initiatives.

6.Cororate Culture & Engagement

• Represent O’Briens’ corporate culture through professionalism and teamwork.
• Participate in company training, events, and activities.
• Consistently deliver service aligned with O’Briens’ brand promise.

7.Other Duties

• Perform ad-hoc tasks or assignments as instructed by the immediate superior or top management.