Barista - Craft Coffee, Upsell & Customer Experience

Tealive; Kapar; On-site; MYR 22,000 - 29,000; Full time

Job summary

Tealive in Malaysia is seeking a customer service crew to brew and serve drinks, greet customers with a big smile, and ensure quality by following SOPs. You will manage the cash register, upsell products, and maintain cleanliness across the dining area.

Flexible time, weekends and public holidays are required, and prior experience in F&B is an advantage. Join Tealive to help deliver joyful tea experiences to customers at our Kapar location.

Qualifications

• Minimum SPM/O-Level qualification.
• Experience in F&B with customer-facing responsibilities is a plus.
• Willing to work overtime, weekends and public holidays.

Responsibilities

• Greet customers with a welcoming smile and enthusiastic attitude.
• Explain products clearly and upsell where appropriate.
• Handle cash registers and daily transactions accurately.

Skills

Customer service

Cash handling

Upselling

Communication

Teamwork

Education

SPM / O-Level

Tools

POS system

Job description

Tealive in Malaysia is seeking a customer service crew to brew and serve drinks, greet customers with a big smile, and ensure quality by following SOPs. You will manage the cash register, upsell products, and maintain cleanliness across the dining area.

Flexible time, weekends and public holidays are required, and prior experience in F&B is an advantage. Join Tealive to help deliver joyful tea experiences to customers at our Kapar location.