Barista & Customer Service Champion (Tea & Coffee)

Tealive; Kuala Lumpur; On-site; MYR 28,000 - 42,000; Full time

Benefits offered by this job

Opportunities for promotion

Training Provided

Overtime

Medical Benefits

Job summary

Tealive is recruiting a friendly shop assistant to warmly welcome customers, take orders, and serve our beverages at Kuala Lumpur outlets, delivering a memorable guest experience. You will explain products clearly, upsell when appropriate, manage cash registers with accuracy, and ensure every drink is prepared to the highest quality by following SOPs.

Responsibilities include cleaning and restocking, sanitizing equipment, maintaining a tidy dining area, and supporting overtime, weekend, and

Qualifications

• Prior experience in a food and beverage environment with customer facing responsibilities is an added advantage.
• Must be able to work overtime.
• Flexible with weekends and public holidays.

Responsibilities

• To brew coffee or tea and to serve the drinks to customers.
• Welcoming customers and greet every customer with a big smile and enthusiasm.
• Explain products clearly and upsell when appropriate.
• Manage cash registers and daily financial transactions accurately.
• Cleaning and restocking work and dining areas; sanitize equipment and utensils.
• Assure the cleanliness and sanitization of all work areas.

Skills

Customer service

Cash handling

Upselling

Product knowledge

SOP compliance

Education

SPM / O-Level

Tools

POS System

Job description

Tealive is recruiting a friendly shop assistant to warmly welcome customers, take orders, and serve our beverages at Kuala Lumpur outlets, delivering a memorable guest experience. You will explain products clearly, upsell when appropriate, manage cash registers with accuracy, and ensure every drink is prepared to the highest quality by following SOPs.

Responsibilities include cleaning and restocking, sanitizing equipment, maintaining a tidy dining area, and supporting overtime, weekend, and