Barista

Mesra Retail & Cafe; Selangor; On-site; MYR 22,000 - 36,000; Full time

Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

EIS

Annual Bonus

Medical Insurance

Training Provided

Performance Bonus

Overtime Pay

Staff Discount

Job summary

Mesra Retail & Café Sdn Bhd in Malaysia is seeking a Barista to serve customers with a friendly, timely, and efficient approach while delivering an excellent experience. You will need extensive knowledge of menu offerings and perform tasks to the highest standards.

The role requires 1-2 years of F&B experience, knowledge of food hygiene regulations, ability to upsell, maintain cleanliness, halal compliance, and a team-friendly attitude. Open to Malaysians only.

Qualifications

• Minimum education qualification: SPM.
• 1-2 years related experience preferably in F&B preparation and customer service.
• Knowledge in Food Hygiene Regulations is added advantage.
• Connecting & engaging with customers.
• Maintain a clean & organized environment.
• Upselling on food, beverage & merchandise.
• Provide quality beverage & food products.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.
• Candidate must be able to meet the Halal compliance requirements for this role.

Responsibilities

• Prepare or serve hot or cold beverages, according to customer’s order.
• Serve prepared foods which is inclusive of but not limited to pastries, ice cream, desserts.
• Operate till drawers or cash registers and issue receipt to customers.
• Manage multi payments platform and process returns or refunds when necessary.
• Assist in stock arrangement and product merchandising.
• Ensure counter area is clean and perform dish and utensils cleaning.
• Manage customers in a friendly, timely, and efficient manner.
• Ensure knowledge of F&B menu which is inclusive of product, promotion, and pricing.
• Ensure menu offerings are ready and well prepared.
• Follow correct reporting procedures if faced with issues or customer complaint.
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner.
• Practice grooming standards including uniform dress code, cleanliness, and personal hygiene.
• To assist and adhere to the cash management procedures set by the company.

Skills

Customer service

Beverage preparation

Halal compliance

Teamwork

Menu knowledge

Education

SPM

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

As a Barista, you are responsible for serving customers in a friendly, timely, and efficient manner to deliver an excellent customer experience.

A Barista will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards.

Vital skills for this role include:

• 1-2 years related experience preferably in F&B preparation and customer service.
• Knowledge in Food Hygiene Regulations is added advantage.
• Connecting & engaging with customers.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.
• Candidate must be able to meet the Halal compliance requirements for this role.
• This position is only open to Malaysians.

Requirement

Job Summary

• As a Barista, you are responsible for serving customers in a friendly, timely, and efficient manner to deliver an excellent customer experience.
• A Barista will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards.

Vital skills for this role include:

• Minimum education qualification: SPM
• 1-2 years related experience preferably in F&B preparation and customer service.
• Knowledge in Food Hygiene Regulations is added advantage.
• Connecting & engaging with customers.
• Maintain a clean & organize environment.
• Upselling on food, beverage & merchandise
• Provide quality beverage & food products.
• Flexibility to respond to a range of different work situations.
• Ability to work on your own or in teams.
• Candidate must be able to meet the Halal compliance requirements for this role.

• This position is only open to Malaysians.

Responsibility

• Prepare or serve hot or cold beverages, according to customer’s order.
• Serve prepared foods which is inclusive of but not limited to pastries, ice cream, desserts.
• Operate till drawers or cash registers and issue receipt to customers.
• Manage multi payments platform and process returns or refunds when necessary.
• Assist in stock arrangement and product merchandising.
• Ensure counter area is clean and perform dish and utensils cleaning.
• Manage customers in a friendly, timely, and efficient manner.
• Ensure knowledge of F&B menu which is inclusive of product, promotion, and pricing.
• Ensure menu offerings are ready and well prepared.
• Follow correct reporting procedures if faced with issues or customer complaint.
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner.
• Practice grooming standards including uniform dress code, cleanliness, and personal hygiene.
• To assist and adhere to the cash management procedures set by the company.

Personal Data Protection

Mesra Retail & Café Sdn Bhd ("MESRA") is fully committed to the protection of Personal Data and compliance with the Personal Data Protection Act 2010 (“Act”). Mesra Retail & Café Sdn Bhd (("MESRA") assures that any Personal Data collected, stored, processed and used for the purpose of this registration/application shall comply with the requirements of the Act and only be used within Mesra Retail & Café Sdn Bhd ("MESRA"). We ensure that the data you submit to us remains confidential and is used for the purposes stated in the data privacy statement. By clicking on “Apply”, I agree to the data privacy statement, and I accept it.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Annual Bonus
• Medical Insurance
• Training Provided
• Performance Bonus
• Overtime Pay
• Staff Discount