Banking Customer Support - Fresh Graduates (Night & Weekend)

Agensi Pekerjaan Achieve Career Consultant (M) Sdn Bhd (JTKSM 579); Kuala Lumpur; On-site; MYR 28,000 - 42,000; Full time

Job summary

Achieve Group in Kuala Lumpur is seeking a Banking Customer Services professional to handle inbound calls and assist customers with product and service inquiries. Fresh graduates are welcome to apply, and weekend/night shifts are required for this role.

The ideal candidate will have a relevant degree and a willingness to learn in a fast-paced banking support environment, with opportunities to grow within Achieve Group’s client services team.

Qualifications

• Experience in Customer Service/Call Centre is an added advantage.
• Fresh Graduates encouraged to apply.
• Able to work on WEEKEND and NIGHT SHIFT.

Responsibilities

• Answer inbound calls from customers.
• Respond to customer requests and inquiries by answering product and service questions.
• Identify and resolve customers’ problems and complaints by selecting the best solution.

Skills

Customer service

Education

Diploma

Bachelor’s Degree

Post Graduate Diploma

Professional Degree

Master’s Degree

Job description

Achieve Group in Kuala Lumpur is seeking a Banking Customer Services professional to handle inbound calls and assist customers with product and service inquiries. Fresh graduates are welcome to apply, and weekend/night shifts are required for this role.

The ideal candidate will have a relevant degree and a willingness to learn in a fast-paced banking support environment, with opportunities to grow within Achieve Group’s client services team.