Bakery Retail Associate — Friendly Service & POS

Noorjahan Bakery ipoh; Ipoh; On-site; MYR 13,000 - 22,000; Full time

Benefits offered by this job

Training opportunities

Career development

Job summary

Noorjahan Bakery ipoh is seeking a friendly Retail Assistant to join our team. You will manage daily retail operations, assist customers, and ensure an inviting bakery environment in Ipoh.

Fresh graduates are welcome; prior retail or bakery experience is a plus. You should communicate in Bahasa Malaysia with basic English, be punctual, honest and customer-focused, and willing to work weekends.

Qualifications

• Fresh graduates and candidates without experience are welcome.
• Previous retail, bakery, F&B or cashier experience is an advantage.
• Able to communicate in Bahasa Malaysia; basic English is an advantage.
• Friendly, honest, punctual and responsible.
• Good communication and customer service skills.

Responsibilities

• Greet customers warmly and provide friendly, professional service.
• Assist customers in selecting bakery products, cakes and pastries.
• Promote bakery products, special offers and seasonal promotions.
• Handle customer enquiries, feedback and complaints professionally.
• Operate the POS system and process customer purchases.
• Handle cash, QR payments and other electronic transactions accurately.
• Maintain accurate sales and transaction records.
• Arrange and replenish bakery products on display shelves.
• Ensure attractive product presentation and correct price labelling.
• Monitor product freshness, expiry dates and stock availability.
• Follow FIFO stock rotation.
• Report low stock, damaged products or quality concerns to management.
• Maintain cleanliness of display counters, shelves and retail areas.
• Follow food hygiene, safety and handling procedures.
• Prepare packaging materials, cake boxes and takeaway orders.
• Coordinate with the bakery production team on product availability.
• Support promotional activities and festive sales campaigns.
• Perform other retail-related duties assigned by management.

Skills

Customer service

Cash handling

POS operations

Communication skills

Teamwork

Tools

POS software

Job description

Noorjahan Bakery ipoh is seeking a friendly Retail Assistant to join our team. You will manage daily retail operations, assist customers, and ensure an inviting bakery environment in Ipoh.

Fresh graduates are welcome; prior retail or bakery experience is a plus. You should communicate in Bahasa Malaysia with basic English, be punctual, honest and customer-focused, and willing to work weekends.