Back Office Officer (Burmese/Thai) - KYC & Onboarding

XS; Kampung Cendana; On-site; MYR 36,000 - 54,000; Full time

Benefits offered by this job

Competition Bonuses

Annual Leave (labour law)

Corporate Events

Allowances for special celebrations

Job summary

XS is looking for a Back Office Officer in Malaysia to support KYC onboarding, account maintenance, and regulatory reporting while upholding AML controls. The role involves collaboration with multiple departments to ensure accurate client data and timely regulatory submissions.

Ideal candidates have a university degree in Economics/Finance/Business, experience in a similar role, and comfort working across shifts. Fluency in English and Burmese is required; additional languages are a plus.

Qualifications

• University degree in Economics/Finance/Business or in a related field.
• Previous experience in a similar role is a must.
• Able to work in different shifts (Morning, Afternoon, Middle, Night).
• Fluent in Burmese and English - written and verbal; Thai or other language is a plus.

Responsibilities

• Ensuring effective implementation of Know your Customer (KYC) procedure to all potential and existing Clients in line with the company policies and procedures.
• Executing daily tasks relating to account opening / maintenance and closures.
• Monitoring of clients’ accounts regarding suspicious transactions and notifying the AMLCO when clients’ investment/economic profiles do not match.
• Assisting the MLCO with the maintenance and update of the Client on-boarding procedure.
• Preparing various regulatory reports related to back office.
• Identifying and enhancing internal procedures, systems, and controls.
• Communicating with other internal departments and the Company’s partners.
• Resolving internal and external queries in a timely and professional manner.
• Improve overall client satisfaction by ensuring a smooth and efficient on boarding experience.
• Updating Back Office manual and any other related policy according to any changes in procedures and regulations.

Skills

KYC procedures

Regulatory reporting

Client onboarding

Shift work

Team player

Education

Economics/Finance/Business degree

Tools

Microsoft Excel

Microsoft Word

Job description

XS is looking for a Back Office Officer in Malaysia to support KYC onboarding, account maintenance, and regulatory reporting while upholding AML controls. The role involves collaboration with multiple departments to ensure accurate client data and timely regulatory submissions.

Ideal candidates have a university degree in Economics/Finance/Business, experience in a similar role, and comfort working across shifts. Fluency in English and Burmese is required; additional languages are a plus.